B&L Plumbing Service, Inc. offers a variety of residential plumbing services and commercial plumbing in the Kansas City metro area. We are a family owned and operated business and have been satisfying our customers since 1998. At B&L Plumbing, we go above and beyond to take care of our plumbing customers and are always ready to take care of any problem that you may have with your plumbing systems. We know your time is valuable. That is why when you call, we will arrive when you need us with a skilled service technician and a well stocked truck ready to troubleshoot, and repair your plumbing problem on the spot.

We also have available a full line of plumbing replacement products if you want to upgrade or update.

Call us today for a plumbing estimate!

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Plumber Kansas City – Professional Plumbing Services in the KC Metro Area

Emergency Plumbing Service
Plumbing Systems
Drain Cleaning
Water Heaters
Pipe Thawing for Frozen Pipes

Video Pipe Inspection
Line Locating
Sewer & Drain Cleaning
Hydro-Jetting

Install & Repair Gas Lines
Plumbing Excavation
Sewer Line Repair
Thermal Expansion

Rinnai Tankless Installation
Plumber Kansas City
Garbage Disposals
Toilet Repair
Faucet Repair

Plumber Reviews – See What Our Customers Are Saying

B & L Plumbing Service Inc.

4.7

Based on 527 reviews

See all reviews Write a review

This is the 3rd time I used B&L. They are a great company. They get to you quickly. They give you all your repair options. Very friendly. Quality work!

Tarah Nance

16:08 05 Mar 21

They were able to come out and fix a frozen pipe and charge a reasonable rate. Our family is very grateful to be able to have water in our house again!

Robert Manigold

00:07 23 Feb 21

Had the hot water heater replaced by B&L. Very quick, courteous and professional. No surprises.

T. Finnegan

19:05 19 Feb 21

They were able to get me in same-day to take care of a frozen and busted pipe. They were able to mitigate the issue before it became a much larger and costlier problem. I would use them again.

Ryan S

22:30 15 Feb 21

Arrive on time, and excellent communication skills explaining the issue and the best way to resolve it.

Andre Maxwell

04:01 12 Feb 21

B&L installed a water pressure regulator, thermal expansion tank, and water heater overflow pipe for us as well as rebuilt 3 faucets in our home.Waylon and his assistant Vince arrived within the scheduled window and provided fast service. The prices were reasonable and most importantly, their work was high quality. When we had issues with the hot water on the shower after the rebuild, they quickly returned to adjust the hot water level for us. We appreciated their fast service and how responsive they were.We recommend B&L for your future plumbing needs!

Laura Marquardt

17:15 10 Feb 21

These guys were super friendly, responded very quickly and professionally. I believe it was Michael who came out, gave me all the options and a very reasonable quote and got my water heater put in quickly. Very happy customer!

John Twenter

22:32 08 Feb 21

I've been a customer of B &L for over 4 years. I started using them through my home repair service. They are my first choice when it comes to plumbing. The service people and staff are friendly and courteous they stand behind their work. Vivian KCMO

Vivian Young

00:57 08 Feb 21

This is my first review ever because I had to let people know how amazing our experience was with B&L plumbing! We had some leaks under the sink and our home warranty referred us to B&L plumbing, and we couldn’t be any more satisfied and happy with their service! It’s the BEST in terms of customer service, Amy was outstanding in communicating before the mechanic was on their way and when we would be available for them come! Very patient and clear! Michael who came to fix the issue was excellent in providing professional service and very respectful! Even outside of home warranty, I’ll be calling them again for any issues. Thankful that there are companies like B&L plumbing that provide such high standards of service and work ethics! I would recommend them 100%!! Please keep doing what you are doing to make our homes better and us, happier! You have set the bar high!!

Tanvi Gawde

22:47 05 Feb 21

I am very pleased with B&L Plumbing. They were extremely fast to respond, had great customer service, and Jason (technician) did a great job helping me pick out a toilet and installing. I will be using B&L Plumbing Service again in the future. Thank you!

Katelin Karlin

15:27 03 Feb 21

Work was done in short order. Waylon has been to our house before, he gets in, gets the job done and gets you back up and running quickly.Will definitely use again for any future plumbing issues.

Brett Hoffer

18:11 20 Jan 21

Did a great job of locating the leak we had in our pipe and was able to quickly resolve the issue.

Brett Adams

17:02 20 Jan 21

We hadan emergency on Sunday, called in the claim to American Water Resources, and B&L Plumbing called us immediately. The plumber showed up on time the next day and fixed the pipe very quickly. He was friendly, too. I would recommend him and B & L Plumbing Service to anyone. Thank you for being so punctual!

Kathy Mainville

17:50 19 Jan 21

I used B&L as part of a home warranty claim to replace my garbage disposal. Waylan called 30 minutes prior to my appointment to confirm I was there. He arrived on time with his mask on. He asked what the problem was and chatted for a few minutes. He got to work and replaced my disposal in about 30 minutes. He was friendly and professional and fast. Very happy with service and Waylan.

kevin wear

19:37 15 Jan 21

Michael was my technician today. He called before arriving, arrived on time and was very professional. He replaced the garage disposal and unclogged the bathroom sink and tub and was in and out in less than one hour. Very professional and courteous of me and my home. Great service at a reasonable price.

Donna Todd

17:32 13 Jan 21

We were very pleased with our recent experience with B & L Plumbing.We go through Home Serve and they contacted them on a Holiday weekend.We received a phone call from James the next day. The following Monday we were called by the dispatcher to set up the day and time.James came out Tuesday of that week. He had to come back the next day with another employee to continue the work to replace a pipe.There is excellence on every level of this company. Their response time was Amazing!We would highly recommend this company for all your plumbing needs.

Barbara Stanton

07:39 08 Jan 21

Nice and knowledgeable technicians

michelle patterson

17:05 07 Jan 21

My daughter is so pleased

lorrayne kaminski

22:30 06 Jan 21

The technicians who came were efficient and proficient while being courteous. I will use them again for any plumbing needs I need.As an aside, the lead tech had a wonderful sense of humor which didn't heart. 🙂

DidTwenty USMC

22:26 06 Jan 21

mike was great came in went right to the problem and took care of in and out very fast

Rick Laffoon

02:24 05 Jan 21

Michael was great! On time, professional and walked me through the entire process of unclogging my basement floor drain. I'd highly recommend this company for your plumbing needs.

Vanessa Scarbrough

16:01 30 Dec 20

I called for a repair estimate and they came out and told me I didn't need a repair, and didn't charge me anything. Appreciate their honesty and integrity!

Scott Hickox

16:56 29 Dec 20

Great job! They promptly came to my house with a sewer issue and I really appreciate that especially during this very busy holiday time.

Lori Jolly

14:19 22 Dec 20

Waylon diagnosed and fixed my problem in a timely and efficient manner for a fair price.

Lisa Ell

15:46 15 Dec 20

Jason introduced himself and his trainee/apprentice, explained the service and answered our questions about the unit we would receive under our homeowners appliances warranty. Delaney installed it. He did a wonderful job. He was professional, polite and double-checked his work before they left. The unit is quieter than we expected and doesn't rattle our sink. I wish I could remember the Dispatcher's name, but she was terrific, too (she knows who she is)!

Teresa B

21:43 14 Dec 20

I've been using B&L for at least 10 years, and I can honestly say that their quality of service is second to none. Over the years, Waylon has provided most of the repairs that were needed, from the simple stuff to digging up half the basement and replacing a main line. In all of these instances, he's provided a professional, sound solution to the problem at hand. I personally wouldn't want anyone else to handle our plumbing needs, nor would I recommend anyone else to my friends or family. A top notch company in my book!

David Schulman

16:10 07 Dec 20

I have used B&L multiple times and they are timely, professional, and provide excellent value.

Matt Reeder

19:29 05 Dec 20

Did an amazing job. I would call them again for future plumbing problems.

Greatest dad

18:54 04 Dec 20

James and the dig crew were very professional, knew exactly what had to be done to replace our main water line and took care of it quickly. They also replaced our water heater at a reasonable cost. I will use B&L again.

Seth Fowler

19:38 02 Dec 20

B&L Plumbing was very professional and on time. I would use again.

Stephen Stout

15:00 01 Dec 20

Jason and the team at B&L Plumbing were really great and I'm very happy with the service they provided. They were nice, professional, and on time. Highly recommend them!

Janet DeGroat

14:47 01 Dec 20

Very pleased with the customer service and quality of work received by B&L plumbing. The quote we received was less than other places we received quotes from. Would highly recommend them and use them again.

Sarad Yang

19:13 30 Nov 20

Turkey Day disaster! Main bathroom toilet became clogged. That evening I sent out an SOS online. Promptly in the AM dispatch called and said she could send someone over within the hour! That technician came by and got everything ship shape in no time. Prompt, courteous and easy to get services online! I’m impressed. Thank you, B&L!

Dane Wicks

20:49 27 Nov 20

I will DEFINITELY be using their ser vices again! Excellent communication from the business itself from beginning to end. After I inquired on Thumbtack, I received a message to start the process. Also a follow up call after scheduling. They were very prompt and extremely professional. I had only scheduled an estimate to repair a valve on a line to the refrigerator. I was called to see if they could move up my appointment because they had a cancellation and they then arrived at the time they said they would. They were thorough and very professional, as well as being personable. They showed me everything they were going to do if I used them for the job and then discussed the things I may want to be watching out for in the future, since my water heater was a little older. I was very impressed with them and hired them to do the job. Pricing was also very reasonable since someone else had quoted me about $200 more. Follow up was great! As per these times, they had masks and were appropriate with all health mandates.

Tina Rodriguez

22:40 24 Nov 20

B&L was very professional and responsive. The technician was very helpful and knew what he was doing. Fixed the problem in no time at all.Would use again if needed!

Mike Wilkinson

21:29 24 Nov 20

I read some reviews for B&L Plumbing and was unable to find one at less than 4 stars.. Now I know why. I live in Lees Summit so I was looking for a local business and they checked that box since they are only about 5 minutes from my home. As I had read, they answer the phone with a live person, which I truly appreciate. The office staff were very attentive, helpful and friendly. Waylon came to the house on time, listened to everything I needed to have done, inspected those areas and then made a thorough assessment. He pointed out a couple of details that I had not noticed but made sure I felt it was my option to address them. In the end I decided to repair everything we discussed and I am very glad we did. Because we had some additional items Waylon gave me the option to perform the work the next morning instead of waiting to go retrieve the extra parts, which actually worked out well for me. Waylon gave me a quote for all the work, returned the next morning (on time again) as promised and completed the job in short order. When all done, the price was exactly as quoted and I was very pleased with the results. I will definitely keep B&L in my list of providers for the future, and if I am lucky, Waylon will be the one they send back. 5 Stars for us for sure and a BIG THANK YOU!!!!

Dennis Watts

02:29 20 Nov 20

B&L was easy to schedule, the technician came when planned, and we got a phone call letting us know he was on the way. He worked promptly, found our leak, and fixed it--all within an hour. Pricing was very reasonable especially compared to others we called.

Karen Davies

18:46 19 Nov 20

I am very pleased with the service provided by Jason and his associate. They arrived on time and installed two toilets and a faucet. All went fairly well until they turned the water on again. The new faucet still didn't have a water supply. Jason checked further and found the supply had extreme corrosion. He spent at least an extra hour correcting this problem. I certainly will use this company for any further plumming needsQuin Henry

Quin Henry

15:48 18 Nov 20

Michael was excellent. Fixed our leak in under 30 minutes. Gave us the most effective and affordable option. Offered options should anything happen again. Will use this company again, even for non-home warranty issues. Great service!

Brent Rice

16:58 12 Nov 20

Honest about what needed repair. Our water pressure was low. He suggested it might be a regulator which would have been about $400. But suggested we change a filter first, which did the trick! Only $10. He came back and replaced our tub drain plug system. Was done real quick and even tightened our faucet handle which was real loose, saving us a disaster later! Will definitely use them again!

Laura Morris

15:46 11 Nov 20

This company is very professional and knowledgeable. They service that was provide was excellent. The techniquion took the time to walk me through the process of what was happening and what the changes would be. During installation of outdoor faucet and a couple feet of pipe inside he took the time to explain a couple of ways at which it could be installed giving advice on which one was a better method for replacement and use, and which was a better spot for looks. In and out within an hour. Very nice and friendly company.

Konner Wall

21:22 29 Oct 20

Extremely please with the level of service from James @ B&L Plumbing. I took multiple bids for interior replacement of waterlines. The bids were all over the board, some included and excluded important factors. James was able to lay it out, tell me and show me where he saw issues. He stood by his price even when they ran into issues. I will use B&L Plumbing again!!!

Michelle Palmer Golloher

22:02 23 Oct 20

Michael was very responsive and honest. I feel he was up front and trustworthy. That means a lot in my book.

Patty Butler

22:31 22 Oct 20

The technician, Michael, arrived on time and offered very professional and skillful service, thanks for his help. The lady in the service center followed up regularly and made sure the schedule and project moved on smoothly.

George Lau

16:51 22 Oct 20

I've had two different repairmen from B&L out to check some plumbing issues in the last couple of months. Both Michael and Jason were professional, knowledgeable, and completed the work quickly. I would recommend B&L to anyone with a plumbing issue. Even though I was introduced to them through my home warranty company, I will continue to use them once my warranty coverage ends.

Alison Roberts

19:43 21 Oct 20

The plumber was extremely helpful and courteous. He fixed my issue quickly and was very respectful of my time constraints with another appointment. I appreciate the help!

Rhonda French

17:33 21 Oct 20

Great customer service from beginning phone call to the technician that did my repair. Fast friendly service.

Steve Day

18:56 20 Oct 20

As a realtor/broker, I'm always looking for knowledgeable and dependable contractors to provide my clients top notch service. I just started working with B&L Plumbing and within the last 3 weeks, they've done 3 sewer scope inspections, bid two sewer line replacements and completed a complicated sewer line replacement. Their level of service is impeccable and Jason Laine, the service tech I've worked with has been top notch. Truly appreciate their professionalism, timeliness and high level of service!

Cindy Stockton

18:44 20 Oct 20

Waylon was here bright and early on a Sunday morning to help unclog our main drain and put in Root X. He was friendly and courteous and very professional. Highly recommend him and this company!

Tammy Fleming

16:22 20 Oct 20

Yesterday I had the pleasure of having B&L plumbing come to our house and fix my plumbing issues. Plumber Jason Liane was on time, attentive, knowledgeable and friendly. We had three issues he quickly unclogged, fixed, found and resolved. I was so impressed as he made our day so much better! And finally, their pricing was more than fair. I highly recommend B&L Plumbing!

Jon Brody

02:02 15 Oct 20

Previous plumbing company did not finish the job. Waylon and B & L completed the plumbing repair in a timely, professional, and efficient manner.

Jason Teed

18:43 13 Oct 20

Service was great! The problem was solved quickly and repaired with zero complications! I’ll definitely contact this company for future repairs!

Marine Nelson

20:54 09 Oct 20

Would recommend to anyone who needs plumbing service. Reception was very helpful and kind and willing to set up a visit very quickly. Servicemen showed up very quick. Fixed the issue very quickly and were very friendly and professional. Overall.. excellent service. Highly recommend B&L plumbing service to everyone.

Stephen Schreiber

16:20 08 Oct 20

Working with B&L was a great experience. They where on time and very professional. They had a very professional appearance and where very friendly. They explained everything they did and how to prevent it from happening in the future. They didn’t have a part they needed so they went to the store to instead of ordering it so they could complete the repair the same day. I’m very impressed with B&L and will use them in the future. Thanks B&L!

TaRon Marburgh

02:08 08 Oct 20

We have had a trying year of home ownership and our home warranty referred B&L for our first problem. Jason was called out, he was on time & so nice to work with. When we had two more problems occur through out the year we personally requested B&L and Jason to come out and help us out. They will have our business for any further plumbing needs!

Kayla Burns

15:32 07 Oct 20

Waylon was excellent. Very helpful & professional!

Jerry Crisswell

21:44 02 Oct 20

Jason came out and repaired my water heater. The dispatch listened to me and took down the information so he arrived with the part needed on the truck, eliminating the need for two visits which I appreciated. He was professional, helpful, and able to complete the work in under an hour for a fair price. I will definintely be calling B&L again and recommedning them. They are a company of integrity and service, and not trying to sell you down the creek like some of their larger competitors. Really happy with their work. Thank you!

Ms Dolan

16:39 25 Sep 20

James was courteous, professional and efficient. Diagnosed the problem, gave me an estimate (less than expected) and was in and out in under 30 minutes. Highly recommend James and B&L Plumbing!

Doug Hemke

16:20 21 Sep 20

First off, B&L answers the phone with a real live human being! Secondly they scheduled someone to come out the very next day! Mike and apprentice Josh showed up on time. They were friendly and worked quickly and efficiently and even cleaned up after themselves. They communicated very well when showing final details of their work. I now have correct water pressure PSI in my house, a new expansion tank on the water heater and my fireplace gas line is now compliant with bonded (grounded) stainless steel tubing. Their rates were reasonable. I would definitely call B&L back for any future plumbing needs. Thanks for making our new home more livable!

Abby Oltman

12:14 19 Sep 20

I needed to replace a leaking section of corroded water pipe in my basement. Michael promptly found the cause, gave me a reasonable cost estimate, and fixed the problem to my satisfaction. I would definitely call B&L Plumbing again for future projects.

Judith King

17:00 18 Sep 20

On time and courteous. Job was done right!

Tim Daniels

16:22 18 Sep 20

B&L came out to handle a clogged drain, as part of a home warranty service. Everything was done quickly and completely. No problems. Thanks guys!

Tyler

20:50 11 Sep 20

Through my home warranty I was referred to B & L to help me locate my curb box and raise to city code. With the super great help from their office and with Bill and James they found it and got the job done in no time. Would hesitate to call them again

Mark Fields

16:42 11 Sep 20

I was sent to B&L through my home warranty service. I promptly received a call to set up an appointment. I was also able to change the appointment date without an issue or having to wait more than 1 or 2 extra days. My first encounter was with Jason. He was professional, knowledgeable, and quick in determining the issue and what was needed to fix it. After the information was called in to my home warranty company I was setup with a follow-up appointment to replace my sump pump system. Jason and Delaney arrived around 8:30am and were completely finished installing everything in about 1 hour. Quick, clean, professional, and friendly. Jason and Delaney were great! I hope I never need them again but if I do I will request B&L and definitely Jason and Delaney.

T C

23:20 03 Sep 20

"The technicians came out exactly on time, fixed my plumbing issue fast and did a great job. As a bonus, they were super friendly!".

Carla Brom

17:20 01 Sep 20

I "had" a clogged floor drain in the basement by the HVAC systems. Called B&L emergency support number and Mr.Waylan suggested a simple remedy that worked! I am going to sign-up for yearly service with B&L! Thank you, Mr.Waylan(my apologies if I misspelled your name, sir). Will call first thing in the morning tomorrow and schedule a service!Thanks B&L Plumbing!Raghu Kundurthi

Raghu Kundurthi

18:18 23 Aug 20

My grandparents were having major plumbing issues throughout their home. We were referred to this company through the home warranty my grandparents purchased. Jason walked through the home and patiently listened while we addressed all the issues. Then came up with a solid plan to address these. The work was done in a couple of hours and I finally felt a huge sense of relief. I highly recommend this company. From the ladies in the office that scheduled everything and put up with all my questions to the guys that completed the work, they are an amazing team. If I ever need help in the future I will definitely be giving them a call.

Erica Sanders

20:09 19 Aug 20

James is the go to guy! He is awesome! Very professional, courteous, and kind. He respected my home and time! Most of all he knows his plumbing! I highly recommend! Thanks James😀

Karen Styles

21:11 18 Aug 20

I was referred to B&L plumbing through my warranty company, HomeServe for an exterior main water line leak. They scheduled an immediate next day appointment for me with a technician named James. James was great! He was very knowledgeable and professional. I was really worried about my yard/new sod being destroyed during the repair but James made sure that they protected the yard with plywood before driving machinery onto it. They also put all of the dirt/mud on my driveway instead of piling it on the grass. I was really appreciative of everything they did to minimize the damage. They also were very prompt to fix the problem. I had a very significant leak so literally every minute was costing me money. Within an hour of my warranty company approving the repair, they had a next day repair appointment scheduled. Overall, they made a terrible situation bearable with their professionalism and attention to detail. I highly recommend B&L plumbing and specifically James!

Kristen McTee

21:38 12 Aug 20

Technician was very friendly and got the job done in a timely manner.

Derande Williams

20:06 23 Jul 20

I had Bill come out to estimate a problem with a main drain and water leakage in my laundry room. He gave me the detailed proposal that he would do to fix it. He came today with helpers, Brian and Josh, and they did a very efficient job. I was very happy with their work. I would recommend them to anyone.

Mary Hale

16:38 11 Jul 20

Awesome experience every time! Always on time and professional! We have had them out a couple of times over the years. Always show up on time and work to fix the problem! Wouldn’t trust our pipes with anyone else! Would highly recommend!

Samantha Garmendia

23:19 09 Jul 20

James came promptly to address several plumbing problems. He explained what he was doing and why. He was very knowledgeable and professional. He worked efficiently. He worked very hard. We were very pleased with the results. He's a great representative of your company.

Debbie Reves

19:34 08 Jul 20

I had a faucet in a shower tub that was constantly dripping. The single handle set screw was stripped AND stuck from years of calcium buildup. Initially called another plumber company, one of the local big businesses. Their quote was $1,500 to cut out part of the tub fixture, the wall behind it, cut out, replace the entire valve plumbing system. I about fell over and knew immediately I was going to get a second opinion. Called B&L Plumbing and Jason (the manager) came out for the call. He easily removed the handle, replaced the cartridge on the Delta faucet, installed a brand new handle all with a great, friendly, professional attitude. And it was only $285! And I don't have a gigantic hole in the shower/tub or wall. I cannot recommend B&L Plumbing enough. A+ for quality, service, knowledge and honesty. Wish more companies were run this way fr!

David Gillispie

20:12 16 Jun 20

Had a leaky kitchen sink, so I called B&L Plumbing. They sent James out the same day and he ended up replacing my 20-year old garbage disposal. He was fast, friendly and it's working great now!

Gail Horman

19:53 04 Jun 20

My experience with everyone from start to finish was top notch. Thank you Amy and Carol for your customer care and professionalism. Thank you Michael (service person) for your customer service, professionalism, efficiency, proficiency, and punctuality. I appreciated the quality in your work/product/care. Your passion could not be ignored. I would refer B&L Plumbing Service, Inc to anyone as well as utilize there services when needed. God bless you all!

Tee Cee

22:11 03 Jun 20

Always such a great experience using B & L. The customer service reps are excellent, courteous and knowledgeable. The plumber who comes to my grandmothers house is the nicest guy and always takes great care of her and always explains what he is doing and is very reassuring. I recommend B & L Plumbing to anyone who needs work done!!

Natalie Black

19:32 02 Jun 20

B & L came to do some warranty work. It appeared the repair would not be covered by our warranty. Jason checked and sure enough it was not so we scheduled them to make the repair and we would pay out of pocket. When Jason returned, he realized the problem was not a bad as he had first thought and that the warranty would cover it. He could have easily not said anything, made the easier, less expensive fix and charged me as if he had but he didn't. Honesty and professionalism. We received much , much more than we expected from B & L. I highly recommend them for any of your plumbing needs.

Harrison Pittman

02:14 29 May 20

Contacted B&L plumbing based on reviews similar to this one. Could not have been happier. Jason replaced the water softner, pressure reducing valve and explained the need to also install an expansion tank. He was very thorough and completed the job in a very timely manner. Will contact them with any future plumbing needs.

Kathy Dody

02:43 10 May 20

My water bills were running a little higher than normal, even after fixing a couple of leaky toilets. A friend of mine suggested I turn off the main valve and check to see if the meter was still turning. Sure enough, it was, indicating there was a leak somewhere between my house and the meter. I did not see any dripping or standing water in the well itself (and neither did a different plumber that came out), so I was thinking the worst; my yard was going to have to be dug up. I called the warranty company and they contacted B&L. Carol from B&L called within an hour and said they had somebody available that afternoon. James showed up well within the time frame Carol had provided, listened to my problem, was very friendly (from a distance) and professional, and quickly found the leak - at the meter. James fixed and tested the leak and we were back up and running within an hour or two. Since this went through the warranty company, I'm not sure what the cost was, but based on everything else related to my visit, I'm sure they're reasonable and competitive. I highly recommend B&L!

Tom Kane

14:45 02 May 20

Our technician, Michael, did a great job in a very timely manner. He arrived on time and finished the job with no problems.

Courtney Moore

18:35 27 Apr 20

2nd time in a week I've used B&L Plumbing. Very good experience - Waylan is great!

Kay Schweiger

20:39 15 Apr 20

Great people to deal with even when working with an "uncooperative" home warranty company. Throughout the entire process, the folks at B&L kept me informed and did their best to remedy my situation. They even called the warranty people to battle on my behalf. Technicians called ahead of their arrival, showed up on time, and even called to check in after the job was complete. I highly recommend them!

Michael Gauby

15:22 14 Apr 20

Micheal, the tech was experienced, knowledgeable and very professional. Service came in very timely manner with great results! (Happy me!) Yes I would recommend again.

swms26

21:14 10 Apr 20

Walyn has been to our home now a couple times for different issues. He is knowledgeable, courteous and mindful of today's trying times. Work has always been top notch.

Daren Higerd

20:55 06 Apr 20

My technician, Michael, was patient and efficient. He came to help fix a leak in my bath tub. When I wasn't able to demonstrate the issue for him, he was patient. We did a little problem solving together and were able to get the tub to leak. After that, Michael was able to get the issue fixed in no time. He was also friendly, professional, and excited to see our dogs.

Melissa Bennett

00:14 03 Apr 20

Waylon arrived and diagnosed my plumbing leak as a broken pipe, he replaced the pipe in a timely manner!I would highly recommend B&L Plumbing for all your plumbing needs!

Matt K

21:53 02 Apr 20

Quickly diagnosed and resolved my plumbing issue within the week even after having to order needed parts.

Kelton Neal

21:26 31 Mar 20

The technician was friendly and helpful. He completed the task quickly and was eager to answer questions I had. Great service.

Ian Barker

19:11 27 Mar 20

Michael came out within an hour of calling about our main drain issue. He was super helpful, professional, and even cleaned up any mess that was made from the job. I was super impressed!

DaLana Kunellis

14:14 19 Mar 20

These guys know their stuff. 👍

Mike Reynolds

01:52 19 Mar 20

B&L became my go to fixer plumber a few years ago. The biggest headache at that that time was when we renovated a downstairs kitchen. Little did I know that the sink faucet kit I purchased wouldn't fit with the existing plumbing. Billie was there for at least most of a day, sawing behind a wall to make the perfect connection to a not-so-perfect new kit. He was my go to when we were looking at touchless faucets for the kitchen (he's a fan!) and explained everything I need to know. Good folks, great plumbers.

KRISTIN WING

19:33 11 Mar 20

Arrived home, after six weeks away, to discover toilet leaked upon flushing and, of course, it was a weekend. Friend recommended B&L Plumbing, so made a called. Saturday service, no problem! Waylon to the rescue! Repaired and back to leak-free flushing in no time. I will use again, in the future, and recommend to others.

Ramona Evans

15:36 09 Mar 20

Had an issue for some time with water coming up from our floor drain. Had a competitor (think pink trucks and catchy advertising) come out twice and do everything except fix our issue. Luckily our home warranty had B&L as their plumbing service, because Michael came out and diagnosed the problem within 10 minutes. He was very helpful in answering my questions, and helping me understand where the issue was at; as well as being extremely knowledgeable, professional, and right on time. I couldn't be happier with the service we received, and would recommend B&L and Michael to anyone for their plumbing needs.

Jason Cobb

23:13 05 Mar 20

Technician verified no leak in outside water line from main to house.

Ken Lowry

23:32 28 Feb 20

Michael was quick, informative and very polite and clean. I would recommend B&L to anyone requiring plumbing services!

Paula Garner

17:32 25 Feb 20

It's never a good time to learn that you have a partial sewer line collapse. B&L came out, on a very cold day, and replaced the damaged pipe. Jason explained each step and I was very placed with the outcome.

Linda Vanderwood

03:15 21 Feb 20

Jason and Joe did a fantastic job in resolving our plumbing issues. Great customer service and very professional!

Rodrick Goodwin

19:11 17 Feb 20

Great service the technician that showed up at my house was friendly and knowledgeable. He went out of his way to fix the problem.

Sylvia Hoover

21:45 15 Feb 20

Cleaned main drain under KC's water ins. program. Did great job.GW

G W Machin

21:06 14 Feb 20

I called B & L on a Saturday afternoon for an emergency water heater problem. They were very prompt returning my call and fitting me into their schedule. Waylon arrived a few hours later and resolved the problem in a very quick manner. Waylon was very nice and efficient to work with. I would definitely call them again if I need any plumbing issues repaired.

Paula Pattyson

15:27 11 Feb 20

Waylon was on time and delivered service efficiently. He was friendly, knowledgeable, and offered several choices from which I could choose materials. Excellent work.

Carla Scovill

19:36 08 Feb 20

I need to add a new Post and review. My Main Sewer Line outside my home broke completely. No movement at all. Clogged to the max. I called my sewer warranty company. I asked the warranty company to send B & L and within 20 minutes I was talking B & L scheduler. Within 2 hours James was at my home diagnosing the issue. The outside sewer line needed dug up and partially replaced. The two employees Bill and Jason arrived 3 days later as time was needed to get utilities marked and city inspection set up. Once they arrived before the scheduled time they were off and running. They were professional and nice and explained what the process was as they proceeded. Within 30 minutes which included the dig they had the problem figured out and within 1.5 hours they were completely done waiting on the city inspector to come approve the work. This company is by the book and very reliable. Bill and Jason are super guys as we talked super bowl parade since it was the day after and they helped me save my bush that had to be removed and kept my sprinkler system in tact. These guys and the company are a 15 on a scale of 1 to 10. This is the only Plumbing company I will ever use again. Thanks B & L Plumbing as you made the fix worry free for me.I want to thank Lead Service Tech James McReynolds for being such a professional and kind plumbing tech. James was able to fix the major problem we were having in a short time. He educated me on what to do if this ever happens again. He was the best service tech of any kind to come to my house and fix any kind of problem. His business card is now attached to my Home and Sewer Warranty folder and I will be requesting him from this day forward. Thanks again. Tom

Tom Scott

22:57 07 Feb 20

Really appreciate how polite and courteous Michael and his assistant were throughout our service. Answered my questions and took me through the work upon completion. Great guys. Definitely recommend and will use for future services.

Steven Selvig

19:53 07 Feb 20

We had to have some emergency work done on our sewer system.James and the crew came out and dug the hole, took out the old pipe, replaced with new pipe, back filled the hole all in one day. They answered ALL our questions and explained in detail what had happened and how they fixed the problem. What more could you ask for!

Michael Hall

15:38 06 Feb 20

Waylon came out to our house because of a drain stoppage and did a great job! This company is awesome!!

kim backhaus

23:33 05 Feb 20

Michael with B&L Plumbing impressed me with his quick assessment of several plumbing issues. He identified that my sump pump was not working which could have caused serious basement flooding. In one visit he made 2 other repairs -- on a toilet and shower faucet -- as well as replaced my sump pump which looking at the removed part was well beyond its usefulness and past due for the junkyard! Thank you, Michael, for your professionalism and skill. I am pleased to recommend your services without reservation.

Rita Rupp

22:03 03 Feb 20

James is a knowledgeable technician office staff was great to work with will recommend to my friends

Brian Sasser

18:19 03 Feb 20

GREAT service. Absolutely no complaints.

Craig Brandon

22:22 31 Jan 20

Waylon has been coming to my house for years for plumbing issues periodically. He is always on time, fixes the problem quickly and is professional. He explains the issue and how to prevent it from happening again. This last visit he even fixed the door handle on my front door, not part of the service! Thank you all for the wonderful job you do!

Janet Haller

03:21 28 Jan 20

Waylon unclogged a serious drain problem in no time, quite pleased with my service. Thank you

Kim Ade Gibson

23:09 22 Jan 20

very professional - thank you for answering all of my questions.

Bethany Wilson

21:28 15 Jan 20

I worked with B&L to have a complete sewer line replacement after having a few points collapse on my original line. Long story short these guys are absolutely great. The job had several unforeseen complications that we managed to work through in a manner that was fair for all parties involved, which I particularly appreciate. All members of the staff were timely, communicated well, and were great to work with which made an expensive, unplanned expense easier to accept.James & Bill - thank you for making the process manageable and having integrity and transparency throughout the job. I don't often write reviews but this was an easy one to write because of your service.

Christian Huffman

15:27 15 Jan 20

Worked with B & L through my home warranty service and they got the job done when other plumbing companies failed. Highly recommended.

Benjamin Seba

20:59 14 Jan 20

The only plumbers we will ever use, professional staff & quality work. Always go the extra mile in how they explain the work then perform the service.

William Fialka

18:16 13 Jan 20

When my water heater stopped working, I was referred to this company by my home warranty provider (2-10, whom I also recommend; this is my second house in 15 years with them). The Both offices were quickly responsive, knowledgable, and helpful from the beginning, and throughout, as was the technician. It took two visits to get the unit back on, but that’s not the fault of the tech; the problem was more complex than it initially seemed. The warranty and plumbing offices were diligent about making it possible for the extra work to be completed with in 24 hours of the initial visit, and the technician was cooperative and friendly. throughout. Kudos to all.

Judy Carpenter

19:49 08 Jan 20

Front-to-back, B&L Plumbing is the way to go. The service staff is very friendly, making scheduling a seamless process. For my service call, the technician, Jason, educated me on all the different ways an issue could arise, and steps needed to make sure to avoid them in the future. Most importantly, he was extremely personable and trustworthy. It is safe to say I will be a repeat customer if any problems exist in the future.

Alec Haight

20:19 07 Jan 20

Wayland was courteous, very knowledgeable and prompt. I would recommend him to anyone.

dorothy smith

16:52 07 Jan 20

We have a home warranty. This is the second time James has come to our home. He is very easy to work with and very conscientious about his job. He is a great representative of B & L Plumbing.

Dee Vande Ven

03:41 04 Jan 20

The staff was very prompt when calling to set up my appointment and kept me informed when the plumber was on the way. Waylon who did the work explained everything and was nice and funny. I will be using and recommending your company in the future. Thank you so much.

Barbara Jefferson

23:24 03 Jan 20

Used B&L as part of my home warranty. Had a clog in my house trap and Waylon showed me how to resolve the issue on my own for future reference. Highly recommend!

Shella G

22:47 02 Jan 20

Couldn't have been happier with the technician Michael who checked our sewer line. He was polite, professional and explained everything as he ran the camera through the line. And he seemed like a great guy too (despite his New England Patriots tattoo). Thanks B&L for excellent service.

Mark Fitzpatrick

16:08 28 Dec 19

Came out and did a great job fixing our leaking toilet around the base. Would hire them again if needed.

Scott Schumacher

20:24 18 Dec 19

James came this morning to fix a problem with a toilet. He was prompt, courteous and easy to work with. I would recommend him to everyone. He deserves his gift card and and any bonus that is available. If we need help, I want James to be the plumber.

Charles Vande Ven

20:11 18 Dec 19

We had a fantastic experience with B&L Plumbing. They came out quickly and were very efficient. They kept our bathroom clean and did an outstanding job. I highly recommend them for any plumbing needs!

Joe Foster

18:53 18 Dec 19

Our kitchen sink got plugged up James from B&L Plumbing came out they did an excellent job you cleared it up was very cordial explain to us exactly what to do and how to take care of it for the future. We have used B&L Plumbing before in the past and they've always been great at what they do we've never had such good service like we do with them.

Jay Horowitz

18:37 18 Dec 19

Recommended by my warranty company, I like that they were quick to respond, have a team come out, and able to get a person when I call with questions. Great job from everyone James and the dig crew, Waylon, Jason and the ladies in the office.

Gabriela Lopez

21:53 17 Dec 19

Waylon was great and super helpful! Great working with him!

Samantha Walsh

16:03 12 Dec 19

This is a real review from a real customer. I had roots in the my sewer line. James & the dig crew were awesome. They communicated with me every step of the way. This company knew what they were doing. I will be using them in the future. Thank you B&L plumbing!

Michael Zewalk

12:41 12 Dec 19

Waylon was my plumber assigned to the job. He was prompt, polite, personable and knew what he was doing. The company scheduled the appointment timely and in a professional manner. I would highly recommend this company to anyone.

LaWanda Newton-Henderson

16:52 10 Dec 19

Called first thing in the morning hoping to get a technician to my house sometime that day to fix an issue with my kitchen sink and was told they could get someone out that morning. A little less than an hour later I was called and told that a tech was on his way! Michael had the problem fixed in less than an hour and he even installed my new garbage disposal I had bought and was going to put in myself after he was finished with the faucet! Took him a just a few minutes to install it, but probably saved me at least an hour of frustration there🤣Fast, professional and upfront pricing! Would recommend them to anyone in need of quality plumbing service!

Benjamin Arnold

15:50 10 Dec 19

I used them under my home warranty! I had an amazing man come out and was very patient considering he’d come out twice already. He loved all my rescue cats, and made me feel a lot better! Thank you guys! I will recommend:)

deseree harrison

15:13 09 Dec 19

Professional, friendly service

Staci Venzor

21:16 04 Dec 19

James was fantastic. Very informative and patient with my questions.

Bryson Heenan

01:19 04 Dec 19

Thanksgiving is saved thanks to Waylen and B&L! Hot water heater stopped working the day before Thanksgiving. Our home warranty dispatched B&L and they were there quickly. Waylen was great, it took him 1/2 hour to diagnose the problem and make the repairs. No nonsense sales pitch or scare tactics, just great service with a smile. HIGHLY recommended!

jmartinmcr

15:07 02 Dec 19

B&L Plumbing is a provider through my home warranty company. They were quick to diagnose the problem, get it approved and complete the repair. They even provided proof of upcoming repair for insurance purposes.

Nora Barringer

03:31 30 Nov 19

I have used B&L Plumbing in the past through my Home Warranty program. I have been very pleased with the results. Always on time and they do good work.

Mildred Young

01:43 28 Nov 19

I called in the afternoon for a home warranty claim and she said she would have someone there that same afternoon. Jason was prompt and quick and explained the issue. Very satisfied and will call on them again in the future.

Terri Auderer

00:06 27 Nov 19

Called my home warranty about our water main valve leaking. B&L had a plumber over as soon as possible to inspect, take pictures and document to submit for warranty. Upon approval they were quick to schedule the repairs (we needed four valves replaced in the end) and arrived on time to perform repairs. All repairs were done on same visit, plumber performed a walk through to show all repairs were made and functioning properly. We would highly recommend them for any future plumbing needs.

Brian Nixon

00:58 22 Nov 19

As my wife and I settle into our new (to us) home, B & L continues to respond quickly to our needs. Their technicians are professional, knowledgeable, and respectful of property while being reasonably priced. I am happy to recommend them for your plumbing needs.

Gary Chubb

13:58 21 Nov 19

James was efficient and kind. And when the bill came, it was less than quoted! Love the honesty. Thanks, James!

Jennifer Sigler

19:34 15 Nov 19

Based on my previous experience, I hired them to put in a Pressure Reducing Valve... once again they were quick to respond, quick to schedule and quick to complete the task. Everything is operational and the whole experience was painless..thanks

Dev Malik

20:21 13 Nov 19

The technician Waylon was prompt, very friendly and efficient. He quickly resolved the problem and recommended a product to put in my AC/humidifier drain to prevent the problem from recurring. We've had this problem happen several times before but he was the first one to tell me what to do to prevent further incidents. Thank You!

Grace Holmen

16:20 05 Nov 19

Thank you James at B&L plumbing for working with me on time. My extended warranty company set me up with other plumbers that would not take a later schedule time of 4:00pm for a sump pump. James agreed to work with me on time to get my problem fixed. I would highly recommend James at B&l plumbing services.

woodrow woodruff

15:37 02 Nov 19

Have used them twice from my home warranty and really satisfied with their quickness and professionalism.

Cindy Ashman

02:17 02 Nov 19

Just please don't call anyone else. When you find the best, stay with them. Read the reviews. Professional plumbing services by professional employees.

Kurt Suchomel

13:19 29 Oct 19

Excellent service. Very fast and very clean! Would definitely hire again!

Meredith Smith

19:13 28 Oct 19

HIGHLY recommend using B&L Pluming for all your home plumbing needs. Technician response time and professionalism was top notch. Jason fixed our issues quickly and got us back up and running.

Robert Braden

16:35 28 Oct 19

I would recommend B&L Plumbing to everyone. I live in an older home and consistently have plumbing issues. Waylon always arrives on time and is very professional and knowledgeable. He always gives tips on how to prevent future plumbing issues. Dispatch and customer service is great. They always work to get you on the schedule as soon as possible.

Pam Webster

21:34 25 Oct 19

Had a sewer main clog in an atypical location. Jason and his team had to go the extra mile to get our house back to normal. I will use B&L again and recommend them.

Dan Estes

01:25 23 Oct 19

Very professional and helpful staff...Efficient and well done service. Very helpful when dealing with the warranty company. Thank you all.

Derrick Williams

23:14 22 Oct 19

Our plumber James was on time, courteous and professional. Took care of our problems and we could not be more satisfied with this service call.The follow up call was excellent.

John Fogarty

14:38 16 Oct 19

Michael was prompt, professional, thorough and friendly. He had to order parts and installed them ahead of schedule. The ultimate test- Would I use them again? I would. Most definitely!

Bill B

19:08 14 Oct 19

I can't speak to other companies and response times, but James w/B&L came out on an urgent matter with our main line (poo water in the basement is so much fun) and was not only able to quickly identify the problem, but get it remediated. Once that was done he provided some thoughts on best practices moving forward to mitigate the issue in the future. What's not to love about fast and competent service.

Aaron Hirsch

15:18 13 Oct 19

James was great, repaired the leak quickly and made some suggestions how to prevent more issues in the future.

Meesha Viron

17:44 11 Oct 19

Came home after dinner to water in the laundry room and a backed up kitchen sink. Reported it that night to our home owners insurance and B&L was there the next day. Jason was very friendly and professional. Problem solved. Would definitely recommend them!

Shannon Johnson

13:53 11 Oct 19

Did what they said they would do when they said they'd do it.

Brian Beebe

13:59 10 Oct 19

great job

Rick

13:09 10 Oct 19

James was professional, friendly and knowledgeable! The customer service representatives were courteous too. We have a home warranty and I request them anytime plumbing work is needed. A+++

Anna Thornton

14:12 08 Oct 19

great work on a complicated job - Thanks

NEHT Properties, Inc

16:23 07 Oct 19

Just completed a broken indoor pipe repair by James. Excellent work, very efficient, would highly recommend to anyone in the need of plumbing services.

steve roweton

15:53 30 Sep 19

My husband said he never had seen someone work so fast and efficiently. Our problem was quickly resolved.

mary cease

20:25 28 Sep 19

We were experiencing some sink problems, with a slow drain and a gurgle. I had done some investigation and discovered the problem to exist before the cleanout for the sink line. Mike showed up to help and did a quick and good job. Our sink works better than before after a lateral line clean. He was very courteous. The only complaint is how long it took for the appointment to happen, we called on a wednesday and did not receive the service until the following tuesday.

Jack Frost

15:14 24 Sep 19

B&L was recommended to me by my HSA. I originally put in for a sink pipe leak since that is what I thought it was but Michael was able to not only fix the pipe but also identify another major plumbing problem and fixed it without question. By far the best and most personal work I’ve had done. Thank you Michael and thank you to B&L.

Katie Klose

20:51 23 Sep 19

The service technician James was very knowledgeable personable and professional in on time and did a thorough job thank you so much

Deborah Olive

19:08 20 Sep 19

I can not say enough WONDERFUL things about B&L and in particular Jason Liane (Field Supervisor)!!! Prompt, fast, friendly and knowledgeable service!!! Talked me through the problem and the solution. Also provided me with solutions to keep the problem at bay. Call them first!!!!!!! Thank you so much again Jason for making a big, dirty problem easy to deal with!!!!!!

Jessica Carney

15:12 18 Sep 19

I was referred by my home owners insurance , so there was no choice. However, I was really impressed by the profession service and friendly technician. I would recommend anyone needing reliable plumbing services to call B& L Plumbing !

Sharon Acklin

15:58 17 Sep 19

B & L Plumbing the Customer Service from Ms. Christy & Ms. Deb in the Office to the Service Tech Mr. Jason that repaired the leaking pipe under my kitchen sink was OUTSTANDING! This team was professional but yet personable by treating and resolving my emergency!God Bless You All! 🥰

Ms. Tracye

14:51 16 Sep 19

James was very professional, listened to what I had to say about the problem, and went right to work. I would definitely recommend and use this company again in the future.

Heidi Sh

19:06 14 Sep 19

I called first thing in morning w a clogged sewer line. Jason showed up quickly. He did a great job of quickly accessing the problem and solving it. I had called several other places and was told it would be hours (actually one said days). Jason was done, paid and gone before some had even called me back.

Patty Corkran

20:29 13 Sep 19

James did an amazing job with communication and giving advice on next steps. Needed a mitigation company to come in for damages and he went above and beyond to arrange that for me. Extremely helpful! Would definitely used this company again!

Tatia Dugger

18:41 12 Sep 19

James was great! He identified the issue, and resolved the challenge. He also provided additional professional information that will assist in the future! THANKS!

Anita Parran

02:04 12 Sep 19

Jayson was quick and efficient. Hes also a pretty cool guy to talk to! Informed me of everything he was doing and possible problems!

Juaquan Herron

18:22 11 Sep 19

Asked B&L for options to provide a sump pump back up system. I was given what I felt was a very honest evaluation of options and went ahead with an installation. The service from both the office and the field service supervisor (Jason) was excellent. Jason completed a clean installation very quickly and took the time to explain how the new system would work and how to maintain it. Great service which I will use again.

dave nicholson

22:07 10 Sep 19

My wife has been wanting granite counter-tops for several years. Last week they were installed. Unexpectedly, we were informed that they only installed the counter-tops and did not do the plumbing required to reestablish our working kitchen and that we would have to contact a plumber. After a little research, I called B and L Plumbing from Lee's Summit and set up an appointment for Monday between 8 am and noon. At 8:45 am on Monday, my doorbell rang; the plumber was here. Bill came in and went to work resolving all our problems. He installed a new kitchen faucet, new water shut-offs and a new garbage disposal. He then reconfigured and installed a complete new drainpipe system and checked the operation of everything he had worked on. Perfect the first time! Bill knew his plumbing, was totally professional and insisted that he tidy up after completing the job despite my wife's offer to do so. We will use B and L again if we have the need and would recommend them whole-heartedly to others.

Norman Wade

22:00 10 Sep 19

We recently moved into a different home and had a drain pipe that was leaking. We called our home warranty company Old Republic who set us up with B&L Plumbing to come out and resolve our issue. Michael showed up on time and was very professional. He resolved our issue very quickly and explained everything he did. Highly recommended! I would use B&L again even if my warranty didn't cover the work. Michael was great!

anthony dart

16:15 03 Sep 19

I highly recommend B&L Plumbing. We had a sewer issue that needed repair . The job required digging our yard and our neighbor's yard. The repair was done on time and for a reasonable price. Both yards were filled neatly. Everyone was courteous and professional. Thanks for fitting us in your schedule this week.

Teresa Simpson

16:25 30 Aug 19

Today was my first time using this company. My previous plumber retired, and this company was recommended. Based on today's experience (replaced a sump pump), I would recommend this company. James was prompt, polite and cleaned up his work area! I will definitely call them again when I need assistance.

T W

18:53 28 Aug 19

I highly recommend B& L plumbing. Mike was orginally scheduled through my home warranty to fix my garabage disposable. He discovered that I had another problem with a leaky faucet. I appreciate his patience with the Home Warranty and how quickly he resolved the problem and replaced the faucet.

Pamela Palmer

21:04 27 Aug 19

Amazing service, timely and helpful tips!!! I highly recommend!!!!

Keech H

15:52 26 Aug 19

About 11am on Saturday, I had a backed up main sewer exit line. I have a sewer line service plan and I called it in. My warranty company said I’d get a call within the next 4 hours. My case was picked up by B&L Plumbing and I got a call from James with B&L within 90 minutes. He was able to give me an estimate of when he’d be able to get to me (5pm) and said he’d call when he was about 30 minutes away. About 2 hours after that, he checked back in to let me know that he was still on track to hit the time he estimated. James called me about 4:30pm and said he’d see me at 5. He got there at 5 and had my line cleared in about 10 minutes. James said I was his 6th and last call of the day. Even though my line was cleared, James stayed for another hour plus and cleaned out over 7 feet of tree roots from my line. I was really impressed by the job James did - he was very thorough in solving my issue and doing the work to prevent further issues. With this level of dedication to getting the job done right, taking care of the customer, and keeping in communication that James demonstrated on a warranty call on a Saturday evening, I’ll definitely use these guys again! So glad my warranty company connected me with them.

Doug Washington

17:14 22 Aug 19

James was amazing, we have had 3 plumbers out before him to fix our clogged drain, which ended up being a broken pipe. however James was able to snake it out and told me how to maintain our pipe and said if he did need to replace the pipe he would be happy to do. We had been without a sink for 3 weeks, no one was able to help us until James. Thank you!

Ebb KIng

20:13 19 Aug 19

Michael did a great job installing our water heater. He was polite, professional, and provided clean, quick, and efficient service. If we ever need plumbing work done in the future, we'll be contacting B&L and hopefully be assigned Michael.

Greg S

19:46 19 Aug 19

Very happy with the service! They came out the same day I called and did a wonderful job! I would highly recommend. Thank you very much.JOE H.

Lisa H

22:42 15 Aug 19

I think James did a teriffic job!!

Lois Tope

16:07 14 Aug 19

James was incredible. He took the time to explain everything he would need to do and was very patient when answering my questions. He is very knowledgeable and explained what would probably happen with the warranty company denial. I would recommend James for any plumbing job that is within his expertise. Thank you James

Jim Rosasco

15:00 14 Aug 19

B&L came out to initially do a home warranty check on my sewer main line as our drains in our basement were not draining - after finding that it was broken they were very nice and quick to access the cost and quoted me an amount and stuck to it. We were going out of town and they did the work while we were out of town and was able to communicate with me in a timely manner. I appreciated the kindness and communication throughout the whole process.

Michelle Heacock

20:16 13 Aug 19

B&L Plumbing are hands down the best plumbers I've ever worked with or heard of. A year ago, we had some issues with our pipes and James came out and fixed everything no problem. Not only that but he was wonderful with our dog (which means a lot to me), super friendly and gave us some excellent (and free!) advice about how to maintain things in the long run.This year, we started off with some water hammer problems, so when James wasn't available I was initially a little bummed that I wouldn't be able to work with him again. However, the guy they sent instead, Jason, was equally friendly, equally respectful and even SHOWED ME HOW TO FIX THE PROBLEM MYSELF!!! Unfortunately, that problem escalated into a leak through our foundation drain (a major fix that cost us plenty in our water bill), but they came out today to fix it and were done in under 2 hrs! Working with B&L (and insurance thank goodness) saved us literally thousands of dollars. They even installed a PRV valve and fixed our upstairs faucet in minutes flat at no extra charge!!AND their office staff is just as good - Deb & Christy bent over backwards to work with my insurance company so that I could be sure to use B&L. They didn't need to do those extra things, but they helped us out anyway just because.Everyone at B&L seems to take great pride in their work, and for good reason - they provide top-notch service at super reasonable rates and are just overall wonderful people. I'll never work with another plumber for as long as I'm in Kansas City and you shouldn't either. Stop looking for a plumber and hire B&L Plumbing for everything all the time!!!!Thank you SO much toJames, Jason, Bill, Brian, Deb, Christy and everyone

Colin Blunt

17:22 13 Aug 19

Knowledgable and great attitude/ customer service

Lisa Taylor

13:28 11 Aug 19

They arrived on time and finished the job quickly. Unfortunately i was working and unable to meet the gentleman who came but was told he was courteous and professional.

Jennifer Tanner

23:29 09 Aug 19

We've had B&L Plumbing (and specifically Wendell) take care of multiple items for us through the years. Each and every time, he has dealt with the issue but also been friendly while doing so and making sure we understood what was going on.

Mark Whitaker

16:07 09 Aug 19

We had Jason come by to look at a water heater after getting what seemed like a very high estimate from another company to replace. He gave me a bid for FAR under what the other company gave, and explained each charge. The replacement was quick, and the work looks great! Jason and everyone else we've talked to at B & L Plumbing are extremely nice, and professional. We will use them in the future and will be recommending them to family and friends!

Whitney King

17:44 07 Aug 19

James installed a new faucet and cleaned out the drain very quickly. His advice on keeping the drain clear was very valuable. I’ve been a customer for more than 20 years.

linda morrisl

15:52 07 Aug 19

Jason came out on service call from our house warranty. He was on time and friendly and fixed the problem right away! Glad we had B&L come since the other company never showed.

Stasi Willmon

19:14 06 Aug 19

James was great!

DK Thornton

16:31 06 Aug 19

Bill, Lisa and their team are always willing to help us. I am a commercial building owner and we entrust all of our plumbing needs to B & L. They have always been very responsive and we are never disappointed in their service or timeliness. I would highly recommend them to anyone looking for a plumber - commercial or residential.

Gary Hawkins

15:34 06 Aug 19

These guys are great! Super professional and very knowledgeable. I tried to fix a clogged toilet by removing it and cleaning the trap and ran into a problem with the shut off valve I couldn't fix. B&L replaced the valve, scoped the pipes to make sure there weren't any foreign objects, reseated the toilet, and even replaced the fill valve all in under an hour. I would absolutely recommend them to anyone that has an issue.Thanks so much for your expertise and top notch service!

Jared Cash

20:11 02 Aug 19

I had an urgent issue and had to shut off my water. It was difficult to get a plumber same day. B&L came out within 90 minutes and saved the day!

Ryan Townsend

19:30 02 Aug 19

Mike and Josh came out and did a great job removing an old pipe and cast iron trap - no easy task! They put in new PVC and we’re professional and courteous the whole time. I would highly recommend B&L plumbing to anyone.

Christopher Sorenson

18:54 02 Aug 19

James is very knowledgeable and fixed my licking water faucet with no issue. He also walked me through how to fix it myself if I have the issue again.

Devin Hinnant

19:27 01 Aug 19

Just had James and Josh come out to fix 3 of our toilets that weren’t working properly. The office staff called ahead to let me know they were on the way and they showed up promptly, diagnosed, and fixed all 3 toilets in under an hour.I would highly recommend this company and their staff to anyone in need of plumbing services. Both the technicians and the office staff were friendly, polite, and professional.

Jackie V

14:01 29 Jul 19

Fast friendly and professional. Before I retired, I worked with a lot of construction people (contract coordinator) and Bill was the kind of tradesman that I would love to work with. He checked all of the boxes that I would use to hire a contractor.

george brockman

14:32 25 Jul 19

Everyone that came out was extremely professional and punctual. Office staff kept us up to date with all details of the sewer line repair job we were having done. Would recommend B&L to anyone needing plumbing services.

Ryan Rainville

12:53 25 Jul 19

The customer service is great. The representatives are very pleasant, professional, and helpful. James, the serviceman, has been prompt, efficient, polite and professional. He kept me informed throughout the process and was willing to answer all of my questions. Great job, James, and thank you!

Dawn Patterson

17:56 24 Jul 19

I've had a hard time with a couple of different companies not completing the work correctly and B & L came out to assess what had not been done right, and they were very honest and helpful and fixed all the remaining issues and offered both an affordable option and a more high-end option to give me choices. I appreciated feeling like I finally got the issues resolved.

Jenny Wheat

19:01 22 Jul 19

Great experience -- James was outstanding to work with!

Deron Johnson

15:53 22 Jul 19

James replaced the PRV and calibrated the expansion tank today. I've relied on B&L Plumbing since I bought my house. Always professional, courteous and efficient. I've recommended B&L to my neighbors and coworkers for years.

Charlene Thompson

17:19 19 Jul 19

Mike did an awesome job. Very professional & courteous. Satisfied with the job he performed.

Deborah Harrison

17:07 17 Jul 19

Mike at B&L was fantastic to work with! As a new homeowner, I appreciated his professionalism, knowledge, and dedication to getting the job done right. I highly recommend B&L Plumbing Service Inc. Thanks, Mike!

Kathleen Ingraham

21:13 10 Jul 19

Great service! Prompt and knowledgeable.

Ryan Hurst

00:31 09 Jul 19

This was the third plumbing company that I called. No one else was even answering their phones which is frustrating to me. Customer service is a huge trigger for me. The ladies at B & L not only promptly answered the phone but they had an opening the next day which was good because I had water leaking under my kitchen sink. The plumber showed up promptly on time and he quickly addressed my issue and fixed it within 15 minutes. I would highly recommend using B & L, I know that I will be calling them for my future plumbing needs.

Kathleen Clay

20:17 08 Jul 19

Mike from B&L did a exceptional job on my plumbing issues. He was polite and got the job done in a timely manner. I would recommend B&L to others from now on. Thank you Mike and B&L.

michelle locke

16:56 26 Jun 19

Jason originally came out on a service call from our home warranty. He was just awesome. I asked him for a quote for some other work we needed done and the prices were affordable and we trusted his service. He just returned yesterday to work on the other project and was extremely professional and did a fantastic job. Anytime we need a plumber we know right where to go. Awesome company!!!

Hollie Boyd

17:13 25 Jun 19

Used this plumbing service many times. Their techs are extremely professional, friendly, and knowledgeable.

August Fuhrman

01:03 15 Jun 19

A big shout out to MIKE for Work Order #506223682. He quickly diagnosed my leaky faucet, had the perfect part in his service vehicle to fix the issue, and fixed it on the spot. The entire process took less than 20 minutes! He was professional and efficient and I appreciate his dedication to a job well done late on a Friday afternoon. As his last customer of the week - he treated me like I was the first customer of the week. Thank you!

Erin Fajen

21:45 14 Jun 19

This company was PROMPT and responsive! Michael was our technician and he was efficient, helpful and ensured we understood the work — and even gave us advice for clean up.They have weekend emergency service and their call center has extremely friendly and helpful staff.This was our family’s first plumber call in this area so it always feels like a gamble. We hit theJackpot!!!Highly recommended!!!!

k j

19:46 14 Jun 19

Mike was very nice and professional. He did an amazing job at fixing our faucets

Melissa Engbroten

18:58 06 Jun 19

Bill replaced a garbage disposal and installed a sump pump - amazing work and customer service! Definitely will use for any future needs and highly recommended.

Julie Jimerson

20:48 03 Jun 19

I typically don't rate or survey service companies but, I was extremely impressed with James McReynolds from B&L Plumbing. My property was backed up with water leaks all over my basement. James was professional and resolved the issue with clear information on how I can prevent in the future.

Floyd Montgomery

01:14 31 May 19

B&L did a great job for a reasonable price, we will use them again! They performed yearly maintenance on Tankless hot water heater and it is running like new again.

Shellie Montemurro

21:54 28 May 19

Had to get a new water heater, Billy was so very friendly, up front and knowledgeable. His team that came with him was friendly as well. They did not leave behind any messes and let me know I could call anytime if there were any problem with their work. They did an excellent job there were no problems.

Monique Evette

15:18 23 May 19

By far one of the best customer service experiences I’ve ever had. Long Story short my Sump Pump went out and flooded my entire basement, the contractor from a different company showed up, decided he couldn’t do the job because it would take too long. I called Deb and she had Billy our to my house in 30min. He completed the job in about 15 min and was the nice as can be. I will always recommend B&L, they’ve gained a hopefully not very frequent, loyal customer!

Phoenix Harrison

23:17 21 May 19

Initial response from Home Warranty provider was at least 1-2 weeks before plumbing service could inspect water heater and investigate why no hot water. B&L Plumbing were able to fit us in due to a cancellation and once diagnosed fault with water heater, were able to replace within 2 days. The Technician James that carried out the work did a great job.

Mark Piggott

03:02 15 May 19

JAMES is the most Courteous, Respectful ,Polite Professional Plumberthat we have come across. He came out to snake a sewer line and we came up with some problems with it , He camera the line found a collapsed . He did not force any repairs on us he allowed us to see if it was on the city's end or ours .JAMES came back out to meet with the city and it was discovered it was on the city end . We appreciate what JAMESdid for us I appreciate the respect JAMES gave to my Husband and if it would of been on our end to repair we would have requested for JAMES to be the one to repair it .B&L You have one of the most outstanding representative for your company thank you JAMES

H. Powell

00:02 11 May 19

Hired B&L Plumbing Service to fix a broken water pipe this morning. They where fast, fair priced and friendly. James was the service person. I would definitely use them again.

Kelly N

22:39 10 May 19

Service technician was on time and gave me a estimate before any work was done. I had three small projects and the prices were a little higher than I expected, but the work was done promptly and I am satisfied. I would recommend them to anyone.

Larry Pace

22:26 10 May 19

The team at B&L Plumbing are the best! Courteous and friendly, they aim to get the job done right on the first try.We've used them for various plumbing issues and they are a contractor under our home warranty.Their team calls promptly to schedule a technician. The technicians are polite and knowledgeable.I highly recommend this business for your plumbing solutions across the KC metro.

Elizabeth Brink

19:25 09 May 19

I requested a service on my sump pump on Sunday. I called Monday morning worried with all the rain we will be getting all this week and I stated that I needed someone out same day. B & L Plumbing came through only 3 hours later, replaced my sump pump in the fastest speed ever and my basement is a dry as ever! You all are amazing and have amazing service! Would use you again in an instant!

W Basham

12:47 08 May 19

We had a sump pump fail after heavy rain and a significant amount of water was coming into the house and had been overnight. I called B & L plumbing in the morning around 8am and by 9am Bil arrived at the house to swap out the pump with a better model. By 9:15 the problem was completely fixed and Bill had cleaned up his mess and was able to talk to me about what happened and why, then proceeded to spend some time looking over the rest of my system to make sure we had no other issues and educate me a little bit more. Could not be happier with the service and wont call anyone else in the future.

Thomas Haslett

20:27 03 May 19

Had B & L Plumbing Services, Inc out to replace my 18 year old sump pump that went out. James was the technician that came out and was very professional, knowledgeable and courteous. He answered all my questions and explained everything to me. Highly recommend this company and will use them again.

Phil Williams

13:54 03 May 19

Our sump pump went out yesterday and then basement flooded! Billy at B&L Plumbing came out after call to our warranty company and I feel so fortunate that they were the company that came out! Got me fixed up in a timely matter and were super helpful. Actually called back the this morning to make sure all was working properly. Thanks B & L Plumbing! I would highly recommend!!!

Cheryl Holcomb

19:38 02 May 19

Jason was a great help and didn't charge me for a quick fix he found regarding my sump pump!

B Mase

19:20 02 May 19

B & L Plumbing Services, Inc is the most professional, knowledgeable and fastest plumbing service I have ever used! Within a few short minutes their plumber was able to diagnose and explain to me what needed to happen with my sump pump issue. He fixed the issue within a few short minutes and also knew exactly what my insurance company required, and all of the regulations surrounding the replacement of the pump. On top of being so knowledgeable and professional he was extremely friendly and and made me feel like I was an important customer to him. B & L Plumbing is the very best and I recommend them to everyone!

Brandon Fuller

23:44 01 May 19

Michael was fantastic! Lots of knowledge and easy to work with!

Brennan Shirk

18:40 01 May 19

James from B&L Plumbing in Lee's Summit came out to replace a leaky pipe that dripped from the bathtub on the main floor to the basement. James was professional, efficient, and willing to answer all my questions. Thanks, James!

Kelley Angel

16:27 01 May 19

James was very knowledgeable and friendly. He was very professional and fixed my leak quickly and efficiently.

Erik Blubaugh

20:43 29 Apr 19

James from B &L Plumbing Service came out to fix our leaky toilet. He was very nice and patient. He found the problem with the toilet and fixed it in a very timely manner.I would highly recommend using B & L Plumbing Service, ask for James. He was great!!!

Nick O

15:13 29 Apr 19

They have the best customer service. James was our plumber that came out to our house. Extremely nice and polite. Fixed our sink and made sure we were completely satisfied before he left. Would highly recommend this company.

susan martinez

15:05 24 Apr 19

B & L Plumbing just replaced my hot water heater & provided excellent service. The technician, James, was professional, knowledgeable, friendly and on time (even early)! Great job, James! Thanks for making a difficult problem easier to have fixed.

Susan Watkins

13:21 24 Apr 19

Bill was very knowledgeable and helped us make the right decisions for all of the repairs we had done. There were three different issues and he resolved them all in a timely way and very reasonably. We recommend B &L Plumbing.

David Moyer

12:37 24 Apr 19

We had a main water line leak in the basement. B&L were professional in getting someone out the same day and updated me with phone calls about a timeline. Bill explained the problem thoroughly and had it fixed in no time. Great experience and would recommend them to anyone.

Eric Creager

15:41 23 Apr 19

We have had this company out a few times to fix our plumbing issues. Waylen has been great to work with. His dedication to getting the job done right and treating us with quality customer service is impressive. You will be happy with B&L.

T Singer

21:24 12 Apr 19

They showed up on time, then did the work expertly and quickly. Once they got here the two plumbing professionals got right to it. They also cleaned up well. I was impressed with the job done and highly recommend them to anyone who needs their service.

John Radencich

01:09 11 Apr 19

B&L did some home warranty work for us and I found them to be extremely professional and they performed high quality work. I do much of my own (minor) plumbing work and am particular about the quality of parts and keeping the 2ndary repairs to a minimum. B&L was very contentious with our finishes and the work was done to my satisfaction I didn’t need to ask them to do anything more than they would do a standard practice. James was our plumber technician and he was great and is was work was smart and efficient.

Chad C

18:51 10 Apr 19

Fantastic service! Being a realtor, I have referred them to clients in the past. I had a plumbing leak that was minor and could have waited a few days, but they came right out that same day and fixed the issue before it got worse. I highly recommend them!

Chris Grider

16:23 10 Apr 19

Everyone at B&L was friendly, helpful and their service was prompt! Michael did our work and he went above and beyond to answer all of my questions. We will definitely use B&L plumbing for all of our plumbing needs!

Rachel Whitfield

18:34 03 Apr 19

Service was excellent. They were very informative and helpful. They replaced my faucet and valve quickly and it works great. Would hire them again.

Ilana R

16:02 03 Apr 19

B & L Plumbing answered a service request through a home warranty claim to replace a water heater. The plumber, Jason, did a fantastic job. He was very polite and professional. B & L did a good job of managing the time window for when the plumber would arrive and did a great job of calling ahead to make sure that someone would be at home.

Rob Fleming

15:14 03 Apr 19

B&L Plumbing was such a nice experience. They called quickly to set an appt, worked easily with my home warranty company, they had appointments available ASAP, and arrived promptly. Upon arrival Billy knew exactly what was needed and had all the replacement parts available with him to repair in no time. He made the repair visit quick and was personable as well. The office ladies called for a follow up check-in, made reminder calls as well for appts, and they even called 20 mins before arriving (which is so helpful!). 10/10 for this company and their awesome staff!

Intrigue Studio

20:37 24 Mar 19

I have been using B&L Plumbing Service Inc for many years and have never had a bad experience. The staff from the Office Manager to the experienced Master Plumbers are courteous, patient, and very pleasant. Any time I have them out to my house, the MPs explain what they are doing and complete the job in an expeditious manner. They are conscientious of cleanliness and make sure before they leave, the work area has been cleaned up and never leave any mess behind.I would and have recommended B&L Plumbing Service Inc to anyone in need of an honest, upfront, family owned plumbing company.KUDOS B&L Plumbing Service Inc!

David Boller

09:47 19 Mar 19

We made a claim through our home warranty and they sent us to B&L plumbing. We were the plumber who came out was very friendly and through. They were flexible with giving us some extra notice when he would arrive so that I would have time to leave work and make it home. My only complaint is that it took a few days to get someone out to the house and we had to have the water to the house turned off during those three days. We would definitely use this company again.

Brittany Mathews

16:43 18 Mar 19

We called B&L Plumbing when our water heater would work only intermittently. Our Service Tech, James, was very helpful and diagnosed the issue within 5mins of arrival. James serviced the issue once the parts arrived and even fixed our garbage disposal while he was at our house. A+++ for customer service. James is an outstanding service tech, because of his work I will use B&L moving forward for any needs.

Juan Corona

21:35 13 Mar 19

James and Dillon did a great job!

Courtney Ray

17:05 01 Mar 19

Excellent professional service. Pleasant and very informative. Spends time with you on what needs to be fixed or serviced and after the work is done. I would definitely and highly recommend this company. This is a company you can trust to be honest and cost effective. We have been using them for many years. Lynn Brightwell

Robert Brightwell

22:41 27 Feb 19

I love B&L! James, Jason and Billy were fabulous! I needed my whole water line replaced from the home to the curb. They answered all of my questions and took the time to listen to what I cared about. They took extra care not to dig up my bushes and sidewalk since it was important to me! I will always call them for any job - large or small!

Gretchen Gosch

21:10 19 Feb 19

B&L stood behind their warranty and addressed an issue for me with no questioning, an entire year later! James rocks!

Libby Rippen

17:15 13 Feb 19

Bill is honest, and smart in his opinion as to what can be done or what SHOULD be done.

Pat Hanssen

17:03 11 Feb 19

Great people, great service!

Phil Roder

20:17 05 Feb 19

Bill did an outstanding job. Fixed my problem fast and efficiently double checking everything before finishing up. Scheduling was a snap, and he was right on time in the window we were given. Highly recommend for any plumbing issues!

Kevin Seitzer

20:05 04 Feb 19

B & L plumbing service, INC was prompt, professional and in and out in less than an hour. Bill was friendly and tidy, replaced our garbage disposal in 15min. Will definitely recommend to everyone.

Jose Gamez

18:23 04 Feb 19

I’ve had no problem with B&L plumbing over the years. I have a home warranty issue on two plumbing items. James came out, fixed items in a timely manner they work perfectly. He was very professional and courteous. Thank youBill from B&L Plumbing came out put in new waterheater, garbage disposal and faucet. He was very professional, efficient and knowledgeable. He explained everything that was done regarding codes with upgrades.Thanks Bill for great customer service!

Theann McKinney

21:55 01 Feb 19

My sump pump quit working and flooded my basement. I called B&L Plumbing, after hours, and James came right over and installed a new sump pump, and James also suggested Power Dry for the clean up. Then Saturday James came back out and installed the kit with a battery. Since I live by myself, I am so thankful that I will not have to worry about this anymore. Thank you James and B&L, I will recommend you to all of my family and friends!

V Goosey

17:22 25 Jan 19

Jason and Dillon did a fantastic, great job. The communicated well what they were doing. They were quick, efficient and resolved a difficult plumbing problem for me with very minimal disruption to the household. B&L Plumbing is who I am using for any future plumbing problems.

Carl Pihl

15:31 24 Jan 19

Once again Billy needed to come out to work on yet another plumbing thing which had become broken. Like always, he was kind, efficient, and knowledgeable. He even fixed a small problem with the last thing he was out to fix which had become loose as well, and told me how to fix it if it happens again.At this point it's safe to say that I know him well enough to not only say he's good at what he does, but he's good people too. He's a very kind soul. Thank you, Billy.

Jim Dortch

08:00 24 Jan 19

James and Dylan replaced our water heater today. They were very professional and courteous. James was very informative and seemed to genuinely care about his customer. I even received a follow up call this evening to ensure everything was working properly! Great service!

Jessica O'Donnell

00:58 24 Jan 19

James and Dillon came to our home and did an AMAZING job restoring function to our garbage disposal and stopping a leak under our sink. They both were very personable and focused on providing the best experience they could to their customers (My husband and I). They were very informative when we asked questions and consistently kept us up to date on the services being performed. Because of the experience they provided B&L Plumbing will continue to be our top choice for all of our home's plumbing needs.

Asia E.

20:10 18 Jan 19

We had no hot water on a Saturday morning recently. When I checked the water heater, I found that it was leaking and the pilot was out. When I tried to shut the water off to the water heater, the pipe into it started spraying water all over and I had to shut the water off to our house. My wife called B&L Plumbing Service and Michael came to our rescue! The water heater needed to be replaced and Micheal got it done the same day! Michael is an incredibly competent and trustworthy technician and my wife and I give Michael and B&L Plumbing 5+ stars for the best service we could have had!Bob K

Bob Kueck

02:23 18 Jan 19

Bill from B & L plumbing came out and was very friendly and professional. We had a leak from our upstairs kitchen that was leaking into our basement. By a process of elimination he figured out the problem was in the wall and we had to cut a small section out and he replaced a 6 inch pipe that had a crack in it. He also referred us to another company that could help with the mold issue. They assessed the problem, informed us, and then resolved it quickly without any problems. I would definitely recommend their services.

Mahlon Cathey

15:13 17 Jan 19

James and Dylan were prompt, professional, and super helpful. I had a GREAT experience working with them and would be happy to do so again if I ever have a plumbing need!

Valerie Hetrick

22:03 14 Jan 19

Excellent service was provided by this company, and they were even able to come out the same day we called. Would highly recommend this company to anyone in need.

Chris Haggerty

14:49 09 Jan 19

Awesome company. They arrived at my house quickly, and were both knowledgeable and professional. Bill fixed my leaky washer and even vacuumed back there for me :DI highly recommend B&L Plumbing.

Vincent Motley II

15:58 07 Jan 19

James changed out a leaking pressure relief valve and water expansion tank that no longer was doing its job, and gave good advice that following the manufacturer's instructions to vent the valve once a year or so was a bad idea--better to just use the drain valve to diminish the sediment in the bottom of the tank, and have B&L check the water expansion tank once a year to insure the manufacturer's warranty isn't voided.

Jim Weitzel

18:06 03 Jan 19

Fast and friendly service-thank you! James and Dylan were awesome!

Jenna Henderson

17:43 31 Dec 18

Micheal came out on an emergency call. He was friendly, professional, and quick. Would recommend him and the company for your plumbing needs.

Cassidey Collins

18:45 29 Dec 18

Literally received a call from B&L Plumbing minutes after I submitted a service request through my home warranty program. They gave me prompt service and Billy was great!

Tanika Bullock

00:40 29 Dec 18

Jason and Dylan just finished reviewing our plumbing issues...talk about 2 funny guys! They were prompt, professional, courteous, and just fun to chat with. They were extremely knowledgeable---answered all of my questions and talked me through everything. I HIGHLY recommend this company and their staff!

Taryn Kelly

15:18 26 Dec 18

I had a leak in the pipe behind my fridge which was destroying my hardwood floor. Called B&L and they came out pretty quickly to address it. James and Dylan came out and were very professional, fast, informative and hot damn they did some good work. I'd recommend them to anyone in a heartbeat.

Nick Biondo

15:14 21 Dec 18

I had a new hot water heater with code upgrades. Happy with the functioning of the unit. James was quick with the install and helpful with the care and maintenance details. I will use B&L again, best of all they are a local company.

Pat Dean-Love

14:35 21 Dec 18

Michael from B&L Plumbing Services Inc was definitely amazing today . He satisfied all my needs and concerns. I. Usually do not write reviews , but today I had too. I will definitely recommend this company, and definitely recommend Michael. Thank you again Michael for all your help today, Tiff.

Ms Ann

17:04 20 Dec 18

James from B&L worked on my hot water heater, and a slow flowing faucet in a bedroom. He was professional, on time and knew what he was doing. He was willing to answer any questions I had related to the service, and they took care of everything when they said they would. I recommend them for any plumbing work, gas or water, that anyone would be needing.

Don Flower

18:11 18 Dec 18

5 stars isn't enough for this company. Let's double that. I would highly recommend this company to everyone. Here is a company you can trust to do what they are suppose to do. I had a plumbing issue and due to medical issues, the scheduling would be very crazy. Ms. Deb (always a pleasure to talk to) worked with me to get someone in to resolve the problem. Here comes Billy to the rescue. He was extremely friendly, knowledgeable and professional. All of their employees are a pleasure to work with. (Hi to Jason.) They have done work for me for 18+ years and I will continue to depend on them. Thank you, thank you, thank you. Will see you next time.😊😊😊

G. D. Smith

16:27 14 Dec 18

Billy and his team did an awesome job installing our new 75 gallon water tank. On time On budget and done in less than an hour and half. thanks and great job!!

John Behnken

23:37 07 Dec 18

Excellent service!

Samiya Khalid

19:53 07 Dec 18

I was referred to B&L by my home warranty company. I ended up having a couple scheduling conflicts and had to reschedule a couple times. The office staff was amazing at working with my schedule.Billy came out and made a couple quick repairs. He was very knowledgeable and explained the process in detail.I don't usually write reviews but this company is about providing as much value and customer service as possible. I will definitely be recommending this company to my clients in the future.

Gary Kerley

22:01 05 Dec 18

We had Billy from B&L out for maintenance on our hot water heater. He was efficient, knowledgeable and very friendly. Will definitely use B&L again in the future.

adam a.

18:27 03 Dec 18

Great service. Thanks Billy!

Lisa Morales

21:50 29 Nov 18

B&L !has come to our rescue two times in the last month. Michael is the technician that has assisted us both times and he is absolutely stellar. I would highly recommend B&L -especially Michael- to friends and family!

Lindsay Switzer

03:26 29 Nov 18

Billy gave us great service with our hot water issue in our bathroom faucet. He was on time, courteous, and worked quickly to resolve our issue. We will definitely utilize B & L Plumbing for our future plumbing needs!

Ellen Henry

21:45 23 Nov 18

I was referred to B & L Plumbing by my home warranty company as I had water leaking under my kitchen sink and spilling over on to my hardwood floors. The office staff, and especially James, were so kind to work me in their already hectic schedule. Your employee James was just awesome! He was very professional and so helpful in answering any questions I had. Thank you for great customer service!

Isie Carmody

16:48 18 Nov 18

B&L Plumbing Lee's Summit sent James to address sewage coming up through my basement floor drain. I'm so thankful they did! James was kind, professional, informative, efficient and effective. Within an hour he resolved my plumbing issues, cleared the drain and did it all with a smile. A sincere thank you to B&L!

Kylie L

00:41 16 Nov 18

I just had a service performed by B&L and the tech was very personable, professional, informative and very quick and efficient service. I would recommend them for your plumbing needs

Jay Maxwell

19:33 14 Nov 18

Very happy with the service

Jim Maloney

15:52 14 Nov 18

James was great! Got every thing working again!

Linda Welty

17:25 13 Nov 18

James did a good job today. He gave me an ideal window for his arrival, he completed the diagnosis quickly, and had our water running normal really quick. B&L has been there for many issues and James confirmed their phenomenal service.

Eric Martinez

20:26 10 Nov 18

James came out and saved the day! He was quick, helpful and was able to turn this weekend around. Thank you James.

Patti Hays

16:19 10 Nov 18

James the technician was very nice and efficient. He found the problem with our garbage disposal very easily and quickly. The experience was great and I would use them in the future.

Sarah Kirkwood

04:39 10 Nov 18

James and B and L Plumbing were fantastic to work with. They were quick in scheduling an appointment, on time, efficient and very professional. James did a great job and made sure everything was working to my satisfaction. Will definitely use again.

Jennifer Townsend

18:48 07 Nov 18

Jason was great to take time to figure out what actually needed to be done and completed the task in good time. Would certainly call B&L again and ask for Jason

Brenda Nelson

18:14 07 Nov 18

B&L Plumbing is one of the best Service Company in town, Jason was awesome, very polite new how to do the job, he he was awesome, thank you Jason for a job well done. ROBINSON

donmademyvow

14:46 06 Nov 18

They did a great job. Fast, knowledgeable and answered all of my questions even though they weren't related to the original reason I had them out.

Laurie Martin

22:22 02 Nov 18

James came to my home to address multiple issues. He was very friendly, efficient, professional and informative. He let me know what to expect and when he anticipated his return to finalize the repairs. I am very happy with the service I received and the repairs he completed. Wouldn't hesitate to call him again in the future.

Asia Harris

16:53 02 Nov 18

Bill came out and replaced a toilette and did a fantastic job. The floor underneath needed some work. Bill replaced a couple of tiles under the new toilette so I wouldn't have to pull it to replace the flooring. Fast,efficient, and friendly. The only plumbing service I will and have used.

Gary White

15:50 02 Nov 18

Field Service Tech (Jason Liane) did a great job and educated me in the process. I look forward to calling Jason again next time I need a plumber.

Will Conley

19:53 31 Oct 18

JASON with B&L is amazing! I have a less ubiquitous European toilet in my master bathroom that had been continuously running. I went through my home warranty and they had initially sent out a different plumber with B&L that did not want to deal with the more complicated toilet. I called B&L back a week later and said I did not feel his diagnostic was correct and they quickly sent out Jason. He was up for the challenge and was so nice and helpful! Jason is highly recommended!!

Liron Bittan

15:32 30 Oct 18

Did great work. Very fast. Billy did a great job!

Aaron Demis

19:25 25 Oct 18

I just wanted to put in a good word for one of your employees James. He arrived on schedule, got in and out quickly. Thank you!!!

Julie Radford

16:17 25 Oct 18

We had a backup in out basement after 6:00 pm and called B&L. James was here in 20 minutes and very quickly and cleanly took care of our clog. I would definitely recommend B&L to family and friends!

Sandra Huff

04:59 24 Oct 18

James from B&L was great! Would highly recommend to friends and family! Thank you for your help!

Shannon Harris

20:07 23 Oct 18

Incredible service from Jason and his team. We had a pretty nasty sewer line collapse in our yard. Jason and his team had it dug up and repaired within a matter of hours. They were quick and clear in their communication and worked with us every step of the way. I would recommend then to anyone needing plumbing work both minor and major.

Ryan Sinovic

13:06 17 Oct 18

We were very pleased with the service we received from the technician Billy. He explained in detail what our problem was and did an excellent job of repairing it. He was professional and friendly while completing his job.

Brenda Powell

22:04 09 Oct 18

Just had my second experience with B & L and they're just awesome! It starts with the office staff; they are so friendly and I swear part therapists! They know how to calm an emotional customer when their newly remodeled basement has just flooded. I had a sump pump job today and a major dig job at my old house last month, and both were handled beautifully. Billy's pretty amazing- that guy can run a bobcat like a pro and whip out a dead sump pump and replace it in a heart beat! B & L are my plumbers, for sure!

Tom Selba

18:23 09 Oct 18

Our sump pump went out! B and L came to the rescue. Billy was very friendly and knowledgeable. Quick quality service, would definitely recommend!

Maria Estelle

16:31 09 Oct 18

My sump pump went out early this morning. I contacted my home warranty company and they hooked me up with B & L. Billy came out to the house within a couple hours after I called and put in a brand new pump within 30 minutes. It was great! I am very grateful and will definitely request their services again without hesitation. Thanks B & L!

Kelly Hawthorne

02:35 09 Oct 18

They were prompt, detailed all work and charges associated with the work. Took care as they moved equipment in and out. Cleaned up. Provided all paperwork/invoicing for work done. Very pleased. Thank You Brian and Jason!

Zac Roser

16:53 08 Oct 18

I want to thank Billy for doing great job on our bath room sink.He is a very professional at his job and very pleasant young man and all so great at cleaning up after. I will recommend him to anyone who need a professional plumber. He is a keeper.

Elaine Nulliner

18:27 02 Oct 18

I highly recommend B&L Plumbing. I had a leaky outdoor faucet. In order to fix it, the technician had to crawl into my crawl space which is anything less than pleasant. He was kind, considerate, fast and efficient. I didn't know where to turn for help with this problem and I am so happy that I called B&L. I will call them with my plumbing needs in the future.

Donna Bergsten

17:21 02 Oct 18

Billy came in and diagnosed the problem with our garbage disposal within a few minutes. He had it pulled out and replaced within 20 minutes. He was very kind, courteous and professional. While I hope to never have another plumbing problem again, I would not hesitate to call B&L to fix it.

christine halla

17:16 02 Oct 18

We had to have our Hot Water Heater replaced along with the expander tank, some repiping done to meet code and kitchen faucet. Our service guy Bill was awesome and explained everything and even what was covered and not covered in our Home Warranty contract. He went above and beyond. I highly recommend B & L and will be using again if needed.Danielle Harrison

Danielle Derting

16:58 26 Sep 18

Eighteen years ago Bill replaced our water heater. It finally gave up and we needed a new one. He inspected, had the shop tech bring out a new water heater, and installed it in about an hour's time, including the thermal expansion tank. Bill is a master plumber. He's responsive, professional, efficient, and service oriented. We've done business with B&L for years. We always will.

Rachel Moffett

00:17 25 Sep 18

We were connected with B&L Plumbing through our home insurance protection plan. They were very easy to schedule with. The service provider was prompt and timely. The plumber was very nice and knowledgeable. I am glad we were assigned to B&L, would definitely use their service again.

Daniel Marx

15:57 24 Sep 18

I highly recommend B & L! Our hot water heater quit working and Jason was here within 24 hours. They problem required a return trip and he came to our house at 7:30 in the morning to complete the job before his first appointment so we wouldn't have wait longer. We appreciated his professionalism and commitment to provide excellent service.

Susan Motley

01:16 24 Sep 18

Bill was awesome . I got quite an education about my hot water heater . He was fast friendly curtious. I highly recommend them.

Bonnie Horton

18:50 18 Sep 18

Brian & Jason were super quick and picked up their mess, highly recommend! Very professional!

Rick P

16:22 18 Sep 18

Replaced a pressure reducing valve and hot water heater with a thermal expansion tank. Billy and Brian were professional. They did the work and left it looking better than when they started.

Dale Maxwell

18:39 17 Sep 18

Having the hot water heater meltdown just before a national holiday can be a disaster. On the other hand, what appears to be a disaster can actually a blessing in disguise.B&L Plumbing sent Waylon to the rescue! After traveling quite a distance to get to my home, he examined the situation and patiently described and clearly explained the various issues that had caused problems in my basement.When Waylon returned to replace the water heater, his outstanding professionalism and respect made me feel safe. His integrity and work ethic made me feel even safer.I no longer have carbon monoxide in my basement. He replaced my pipes to accommodate the new water heater. Now I'm safer in my home than I was before the problem ever revealed itself. In addition to that, I get to enjoy the luxury of having better water pressure and improved water temperature.I would also like to thank the dispatchers (Carol and Kerri) for their professionalism and kindness. Their calm, respectful tone when speaking to me exuded compassion and a sense of urgency when I was in pure panic mode.I will no longer take for granted having hot running water and having a home free of exposure to deadly carbon monoxide. So in addition to feeling safe, I really AM safer in my home. Thanks Waylon ‼Thanks B&L Plumbing of Lee's Summit, MO! You have really good people working for you. They are on the frontlines of your business' success.Jennifer OwensKansas City, Kansas

Jennifer Owens

19:19 11 Sep 18

Home warranty company put me in contact with B+L , Michael showed up within 5 mins of calling me and when he got here went right to work, had new garbage disposal with him and in 30 mins was done and cleaned up, that's the way business should be conducted, will be keeping their number for the future!

Tim Donahue

12:51 06 Sep 18

Billy came out and talked through options for repairs with me. He would let me know worst case but when the work was to be done, he was able to complete the job with the best case scenario. He is efficient and communicates well what is going on.

Ayre Cooney

15:00 03 Sep 18

I had water leaking from my washing machine into the wall and down through the floor. Our technician Billy very quickly diagnosed the problem and fixed it. Then called a company that does restoration for water damage for me and set up an appointment for later that afternoon. He was very polite and professional. I was very impressed.

Kim Kilgore

04:11 24 Aug 18

Jason did a great job in performing the plumbing work today. B&L Plumbing has also been to my house a few other times and consistently provides good plumbing work.

Mike Kelly

19:03 21 Aug 18

Wonderful service! Billy was the technician who performed our services. He installed a new garbage disposal, and discovered a leak under our sink that we were not aware of. He fixed the leak for us. Billy was very friendly and most important, professional. We highly recommend him.

gloverhen

15:38 17 Aug 18

James has been here a couple of times. He's now a bud. We have had problems with our basement and James has helped tremendously. Yesterday when he came, I told him we need to get to the bottom of the problem. He checked everything and actually DID get to the core of the problem! And fixed it! He's kind and thorough. We had trouble with the coverage of our warranty, but James was so good and apologetic about it. Thanks James,

Jeana Harris

15:06 17 Aug 18

Emergency repair. B & L came within 30 minutes, repair was completed.Great service.

Tom Guthrie

19:52 16 Aug 18

Great job

Kamala Paudyal-Neupane

13:42 15 Aug 18

We just got home from being on vacation only to find out we had no hot water. B&L responded the next day and sent their technician James out. He was friendly, professional and fixed us right up! Very knowledgeable and very happy with the service. Would definitely recommend B&L. Thank you James!!

Steve Fabrizius

22:02 14 Aug 18

Our in-house plumbing insurance put us in contact with B & L. Their serviceman, Bill, was friendly and a total professional. He took care of our issue in a timely manner and informed us of how to keep it from happening again. You can be sure I will be using them for our next plumbing emergency and will recommend them to others.

Judy Hader

15:42 10 Aug 18

I called B & L Plumping when i had a basement drain stoppage. Jason came in and ran a snake thru drain and after a few minutes he got it cleared as tree roots had made their way into the drain pipe. Jason L did a unbelievable job! Highly recommend him! Thanks Jason

Shelly Prosch

21:15 08 Aug 18

Jason took care of the blocked drain in our basement in short order! We were very pleased with his professionalism and willingness to answer all of our questions.Would have given them 5 stars if the wait time for service had not been 7 days.

Mike Marlo

22:53 07 Aug 18

Very prompt and professional service. I believe the plumber’s name was Jim, (dispatch IDSHML8 ByyH-1)I want to give a shout out to him for snaking the drain and for hauling that 300 lb machine up and down my bacement stairs.

Micki McCaffrey

23:16 06 Aug 18

James from B&L come to my home to replace a kitchen faucet stayed late to get the job done right!! Prompt and polite in addition couldn’t have asked for better customer service. I will use them again for sure!

Jan Branson

23:07 06 Aug 18

This company was very prompt and communicated with me through every step. The young man, Michael that showed up to the house was a very professional. His work was good and he was very efficient. I would highly recommend this company for your next plumbing needs.

Mac Aroni

16:17 06 Aug 18

Billy was great!!! Very informative and helpful!! And

Julie Elliott

16:16 03 Aug 18

Shortly after buying a 25+ year old house in Lees Summit we realized we were going to need a new water heater. We called our warranty company and B&L promptly called to schedule an appointment. Bill explained to us that the codes were changed since the current water heater was installed. We were told by the warranty company they would only pay for part of the replacement. Although unhappy to hear there would be out of pocket costs to bring our situation up to current code, the office staff was happy to explain what and how the warranty company paid in situations like ours. Bill returned and installed the new water heater a few days later and all has been well ever since!! I would recommend Bill and the whole B& L Team for all your plumbing needs.

Kirby Houck

00:01 02 Aug 18

James was excellent and knows what he is doing. Would recommend to anyone!

Janis Smith

15:38 01 Aug 18

My technician Billy was awesome! Service was quick and painless and he was very nice and informative!

L. D'Andre' Turner

17:36 31 Jul 18

James fixed a leaky pipe, and faulty outdoor faucet today. He did an outstanding job, and very knowledgeable, I will recommend B & L plumbing to anyone for their plumbing needs.

Bottle Smasher

19:00 30 Jul 18

Bill did a great job of diagnosing my problem, explaining what was wrong and creating a plan for resolution. He got the job done quickly and left no mess. Great service and very friendly!

Amanda Crowe

16:24 30 Jul 18

MY TECH JAMES ARRIVED VERY SOON AFTER PLACING MY CALL IN....HE GOT STRAIGHT TO WORK AND ANSWERED ALL MY QUESTIONS AND CONCERNS...I FELT SECURE IN THAT HE COULD DEF HANDLE MY BACKED UP DRAINS, ETC... I WOULD DEF RECOMMEND THIS COMPANY TO OTHERS.... PROBLEM WAS FINALLY SOLVED AFTER ABOUT 2 HRS AND I WAS HAPPY HE WAS ABLE TO PROVIDE SERVICE ON SUNDAY!!

Kelley Barajas

20:17 29 Jul 18

James was incredible he is polite thorough , and complete. He was also GREAT after i found out it was not under warranty.

Theresa

19:02 27 Jul 18

James M treated our home/problem respectfully and professionally! So glad my home warranty sent B&L! Thanks again for the great care!

Vickie Albritton

17:15 27 Jul 18

michael did a great job and was so nice and very helpfull. thank you for sending him--------rachel kurz

Rachel Kurz

16:55 27 Jul 18

James did a fantastic job! .. Terrific guy

James S

16:23 27 Jul 18

We had James and Brain out this morning, was very happy on the out come. very kind, professional and seem to know what their talking about! Perfect!

Pamela Douglas

14:50 27 Jul 18

We had a warranty job through American Home Shield at 10 pm one night. They connected us to B&L. B&L called first thing the next morning and had Billy at our house by 2 pm as promised. Billy was friendly and he got us unstopped pretty darn quick w/o leaving a mess. He even tightened up our disposal as a courtesy. I would definitely call them again.

Glenna Fletcher

20:37 26 Jul 18

Quick and professional! Service technician was prompt and courteous. He was vey knowledgeable and put my mind at ease. I would def recommend B&L Plumbing to my family, friends, and neighbors.

Stacey Lyons

19:06 26 Jul 18

Very impressed by this company! We were assigned them through our warranty company and I will never let anyone else help with any plumbing needs again! They fixed an issue that another "warranty" plumber caused and refused to fix. Our Tech James was awesome and kept me in the loop the entire time! Awesome customer/quality service!

Lauren Warren

21:18 25 Jul 18

Michael was very professional and was quick to respond to our needs. We truly appreciate his assistance. Thank you!

Lee Rathbone

17:49 23 Jul 18

I am very happy with all the work James and B&L have done for meI would recommend to anyone to use this service

Martine Kuevi

20:57 18 Jul 18

Bill was great to work with. He was very professional and they were able to fit us in the schedule quickly. We are very happy with the service and will use Bill and B & L for future needs!

Kristen Roder

13:36 18 Jul 18

Best customer service ever! James has done work twice for me & is the best! Plz send him to my house when I have more plumbing problems. I cannot praise him enough or the company enough

Judy Tibor

22:05 16 Jul 18

James came out and repaired a leaking shutoff from the street to the house. He did an excellent job, was friendly and professional. Second time we have used B&L, both times were excellent. We will use them again, if we need to.

James Lane

17:06 16 Jul 18

James get 100 stars

Daliah Price

14:52 16 Jul 18

Used American Home Shield Warranty and placed a claim for a water pressure issue. James arrived early and was very polite. Immediately addressed the issue and had us back up and running in under 30 minutes.

Yesenia Pinkerton

01:05 14 Jul 18

So happy with this company!! Jason came out within hours of calling and fixed the problem in half an hour with humor and good will! Charged less than what was quoted. How much better could it get?!

cyn sear

19:56 11 Jul 18

Thanks BL Plumbing and especially Bill. Great service and price . Bill had us up and running in no time at all. We will definitely call in the future with our plumbing problems.

Mary Hudson

15:42 25 Jun 18

Very prompt, extremely professional, and great high quality work. I highly recommend them.

Marla Lovinggood

17:18 15 Jun 18

Quick service call. Called and they were there in the same day. Billy was knowledgeable, efficient, trustworthy, genuine and very friendly.

Joleen Steichen

21:42 11 Jun 18

James did a great job and I am so happy to finally have the problem solved! Thank you for everything! I can now turn the water on without it sounding like the house was going to vibrate off the foundation! haha

Cher Davidson

15:43 07 Jun 18

B and L plumbing tech James did excellent work in our home. We had several issues that appeared at once, which had me over whelmed. James assured me that he would repair them with minimum damage as possible. He replaced several fixtures and a water line, I'm very pleased with his work!!!!

Cassandra Newton-Sims

20:33 01 Jun 18

I called BL Plumbing when a small leak started coming out of my shower. They responded quickly and Billy arrived in the afternoon. He diagnosed the problem and proposed a solution including cost. I approved and he went straight to work. Within the hour, the problem was resolved. Billy recommended work that was needed to reduce water pressure for the entire house. I approved the work including cost and Billy had that problem fixed quickly and efficiently. A small leak in the pipe below the shower led to a much needed home improvement. As we finished, Billy and I discussed potential future work and issues regarding maintenance concerning the overall projects completed that day. The entire process was a very positive experience.

Thomas Michael

15:43 31 May 18

Hot water heater blew on a Friday. James came out within 2 hours and capped it off until we could get another one. He is awesome!

Cindy Bolfeta

13:34 23 May 18

I was quite pleased with the service. The individual who handles the phones and appointment setting was very professional. Billy was the plumber assigned to my job. He was quite knowledgeable and resolved the issue quickly. Most of all, when I described what actions I had already taken to resolve the issue, Billy was not condescending or rude (which has happened with others in the past). I will, if I need plumbing service in the future, use this company.

Caran Walker

19:13 13 Apr 18

I've had two B&L service technicians come to my house in the last two months for two un-related plumbing issues (clogged pipes due to roots and a broken sump pump motor). The stress of both situations were quickly diffused due to the expertise of the technicians. Both were highly skilled, quick, and thorough, and took the time to explain what had happened. A+ service; thanks Billy and Jason!

John Sugden

13:09 07 Apr 18

I didn't have work done by B&L but they were extremely professional and great customer service. Manager Jason was excellent with walking me through repairing an issue myself. Highly recommend.

Josh Robinson

23:05 03 Apr 18

I called B&L plumbing and talked to Leigh Ann on a Monday, I told her my problem and she said that she could send a tech out on Tuesday.On Tuesday Jason (the tech) came out on time as scheduled and fixed my problem, and because it was so minor he did not even charge me.It is so rare to get good service, that I almost could not believe it. B&L Plumbing is all you need to know for all you plumbing needs!

Ed Jasinski

12:29 28 Mar 18

Can't say enough good about B&L. They've been my plumber for 2 home warranty issues and both times have been excellent. Professional and actually have the experience to properly diagnose! I had another plumber out here for a service call, spent an hour trying to figure out the issue, never did...B&L tech James figured it out in less than 4 minutes. My kitchen piping repair has been holding strong to a lot of daily use for 8 months now, so no complaints!!For me, it's the little things that B&L techs do. A lot of plumbers are a single guy that answers the phone during dinner or don't call you back. B&L has a team that answers calls, gets back to you, the dispatchers are also wonderful to work with. I explained that I had company coming in to town and they were able to move my appointment from Monday to the previous Friday - huge help. Really appreciate their work!

Alexandra Inglish

19:09 16 Mar 18

Very great service. Bill was very knowledgeable and personable. I’d be happy to have them back anytime

DJ LOPO

01:13 15 Mar 18

Our hot water heater was going out, so we called B&L and Bill came right out, gave us an estimate of what was needed and came back 10 days later to do the project. Bill was very efficient, knowledgeable and nice to us. He is very detailed in his work and takes pride in what he was doing. He respected the environment, no damage to anything we had. He replaced the old hot water heater with a new 50 gallon one, new city pressure regulator, shut off valve and pressure release tank. He even replaced the hot water valve stem in our master shower for us! All work was done in about 3 hours and all messes cleaned up! What a great experience!! Bill was very friendly and explained everything to us! We highly recommend B&L Plumbing!!

roseanna balentine

18:41 14 Mar 18

I want to take the opportunity and tell you my experience with B & L Plumbing. I had called on February 28, 2018 to make an appointment. They had sent John, my technician on March 2, 2018. I was thankful/grateful to see John. John has been out to my home on several occasions. He has always done a terrific job!!! This time, I had water from the washing machine, backing up into the basement. He snaked the line from the house to the sewer line. No debris came back. John then made the determination that a Power Jet was needed to clean out whatever was blocking the line. He returned on March 8th, with the Power Jet and that didn't do the trick. He then snaked the basement line to the sewer, with the help of his manager. That did do the trick !!!!! John has always been professional, kind, courteous, knowledgeable and patient. John has explained, in laymen terms, what he was doing every time he came out. His communication is outstanding/excellent. He made it easy for me to understand. I am so very thankful to B & L for having John on board. Each time he come out, the problem was fixed in a timely manner. If you ever have a problem with your plumbing, ask to see if John is available. I can guarantee you that he is the man to get the job done. He's the best at what he does and I hope he knows that. Again, I can't thank B & L enough for having John as an employee. I really can't say enough about John. Every time B & L has came out, I have never had a problem. I want to wish John all the best in his endeavors. He's quite a man and the best plumber !!!!!!! Thank you John. All the best to you. Tom Mamie Jr. Kansas City, KS.

Tom Mamie Jr

16:57 08 Mar 18

Billy was awesome, friendly and went out of his way to provide helpful information and service.

LAURA HALE

16:15 08 Mar 18

I've used B&L Plumbing multiple times over the years, and each time they have been nothing but cordial, pleasant, and some of them have wonderful personalities.On this call, my hot water heater was spraying water all over the utility room for a couple of days at least. Billy from B&L quickly identified the problem, grabbed the part, and had it fixed in no time. While he was there, he also checked the water pressure coming into the house (70 lbs), and even provided the number of a company who could handle drying out the basement.I have no complaints with B&L Plumbing nor Billy for how much he did for us today. He was great to deal with.

Yami02blue

09:37 20 Feb 18

Jason came out, assessed our situation, corrected it and gave advice on what to do going forward. No drama where there was none. Highly recommend them. Thank you B&L.

Jeff Reed

19:54 16 Feb 18

I was in a bind. We received new countertops and I was going to be without water if they didn't come out and put shut-offs in under the sink. Within 30 minutes Bill arrived. He was fast, friendly and knowledgeable. My only complaint was this company is way over priced. For 15 minutes of work, I was charged $235. In addition, I asked them to give me a bid to install a new garbage disposal, put in sink baskets and put in my new faucet and his bid was just shy of $1,200. I had similar work done at my old house for $400.

Monica Hoover

04:35 14 Feb 18

Jason came out. He was outstanding. He knew exactly what we needed, but had to order the part. He came back a few days later, saw that we had a much older part he was dealing with. (I had a Mr. Fix-It who owned the house before me). He just went out and bought the part. Was done in under an hour. Jason is also very personable. He will talk with you as he works. When he left it felt like I was saying goodbye to an old friend. The dispatchers are also very nice. Overall, we had a great experience, but he also warned us if it happens again soon we may need to replace a valve behind the tiles because of the age of the house. I respect someone who can tell me what to anticipate in the future. I

April Edwards

06:54 13 Feb 18

Jason was a true professional - from attitude, to friendliness, to knowledge and ability to efficiently and promptly get the job done , to communication skills, to ability to subtly promote B & L Plumbing for future needs... a great asset to have on your team...Arvin in Overland Park, KS

Arvin Zwick Video Memories

14:45 10 Feb 18

The technician was very friendly and professional. He answered my questions in a way that was easy to understand and resolve my issue quickly

Andrew

19:03 08 Feb 18

Thank you B & L Plumbing for taking care of my bathroom clog and leakage...James was on time and within an hour the job was complete and done right...Thank you James for the discount, much appreciated!

kathy crawford

23:14 01 Feb 18

I was having some issues with my garbage disposal. I called B&L this morning and LeeAnn was very polite, personable, and professional. She was able to get me on today's schedule. Shane B. the field techinican was wonderful! He truly went above and beyond helping repair the garbage disposal. He checked the water pressure on my home, along with my water regulator. I had a different plumber out here a few weeks ago for an unrelated issue, he never once educated me on the importance of the water regulator and how hot water heaters need to be serviced. I will ALWAYS use B&L Plumbing from here on it. They're a locally owned company with informative and professional techicians. Thanks Shane!!!

Bernadette Spooner

21:02 31 Jan 18

Ask for Bill! Bill is the best plumber at B & L Plumbing! He shows up on time, he is polite and courteous! He works very quickly and gets the job done right! He will also inform you of what he did and why!

Castlevania Fan

15:31 22 Jan 18

1-19-2018With all the freezing weather our city has had, my dad had a problem with his water pipes and I told him to call BL plumbing service. From the first phone call he made, the company gave him the most remarkable customer service. The dispatcher promptly made an appointment for him and within a couple of hours 2 workers were at his home working on the problem and fixing his pipes! The workers were very kind, helpful and extremely courteous to my dad. Not only was the work done quickly, but also, the cost of the repair was more than fair. I am so grateful for the service that was given to my dad and I will highly recommend this company to anyone needing plumbing work.

Colleen Speers

19:54 19 Jan 18

I would recommend B&L Plumbing to anyone and everyone! Bill is an amazing technician with many years of experience to solve your problem. Always the professionals, B&L took the time to explain my plumbing issue, offer recommendations to repair, and gave a very competitive quote. You get what you pay for, and I didn't want to do it twice! Make one call to these folks and your problem is solved!

C B

15:22 15 Jan 18

We had are main water line completely corroded for our house it so old. They came and looked at it and said it would take probably3 to 4 hrs. Then came bacj and did the job in less then 3 and my 4 month old slept right thru it all. Great customer service and awesome additudes and hardworkers. Would recommend a 1000 times.

Phil Harmon

21:31 12 Jan 18

James and Brian were great. Very friendly and efficient!

Joel Brocato

19:17 12 Jan 18

Friendly and Fast to the rescue after a busted frozen pipe. Highly Highly recommend this company!

Laurie Knight

17:47 04 Jan 18

Shane at B&L Plumbing saved the day when a pipe froze in my home. I have had many plumbing issues over the years at my personal home and rentals. B&L Plumbing is the first name I think of when I need a plumber.Thank you, Shane!

Emily Horak

18:32 03 Jan 18

I had a nightmare scenario at a rental house of mine and needed fast help on a sewer line being backed up. James came out late at night (after dealing with my home warranty service to expedite the call) and went above and beyond the call of duty to do everything he could to get my line cleared. There were MANY obstacles, not the least of being having an accessible clean out for his machine to do the work on. After a lot of troubleshooting and manually trying to get things cleared, we decided that what was needed was a clean out installed. He came out the next morning and installed that so we could get a camera down the line. At that point we saw the line had collapsed between the house and the city sewer. James then worked with his crew to let them know the urgency on this and we were able to have the line replaced within 36 hours. The owner of the company came out and did the line replacement and was able to have it done in just a few hours of work.As a landlord, this kind of quick response, troubleshooting, and urgency to resolve the problem is rare to find in any kind of contractor. B&L has a lifetime customer. I won't call anyone else.James - thanks again for all of your work. B&L is lucky to have you!

Jerod Stanton

20:15 20 Dec 17

Wow! It’s a Christmas miracle!! I have lived in my home for 5 years...5 years of slow/no draining bathroom sinks. I have used numerous plumbing companies to no avail. James (and Brian) from B & L Plumbing resolved the problem, once and for all!!! They were thoroughly professional, friendly and most importantly—-they found the clog that no other company found. My sinks have NEVER drained so well! Thank you, James and B & L Plumbing!!!

Laurie Wyssmann

20:25 19 Dec 17

We were very impressed with this company. They were able to schedule an appointment in less than a week. The guys that came out were kind and knowledgeable. We had 3 different issues and they knocked them out in no time. What I most appreciated was that they had the parts on the truck with them. Normally when an appliance breaks I have to wait a month for the parts to come in and to reschedule but these guys had everything they needed on the truck. One stop and everything was fixed! I would def recommend this company!

Amy Heitner

17:47 19 Dec 17

James was awesome! He was nice, professional, explained everything, and handled the service quickly and competently.

Steven Hann

21:27 21 Nov 17

Excellent service, Bill was the technician. He explained everything very quickly. It was not a plumbing issue with the dishwasher. Gave me great advice. Thanks.

Henry Jolly

16:24 21 Nov 17

I had an excellent experience with B&L Plumbing. Unfortunately, I misplaced the plumber's card, so I can't name him personally. I believe his name is Jason. I gave him a punch list that included replacing my garbage disposal and fixing a leaky faucet. I received a call before he arrived, he was on time, friendly, pleasant and respectful of my home. He had to order parts, so the repairs required two visits. He had me verify that everything worked to my liking before he left after the second visit. I am in Olathe and was glad to find out that was within their service area. I would definitely call B&L Plumbing Service again!

Cortney

16:06 21 Nov 17

Sending 5 stars to Bill for fixing our sump pump. We found Bill to be informative, efficient, and extra "customer oriented". No one enjoys plumbing problems, but.....B & L and Bill are a great combination.

Pam Brann

20:56 13 Nov 17

We only allow B&L plumbing to do any work on our home. I made the mistake in using a one man plumbing company thats local and I will never make that mistake again. The plumbers and B&L Plumbing are punctual and professional and I never feel like we are being taken advantage of. Great Company and it shows in your employees!!

Dee beard

15:31 07 Nov 17

James provided a Excellent service. He fixed my Leaking Pipe.

moe

20:06 06 Nov 17

James provided a Excellent Service. He fixed my shower handle and cartridge. He also fixed my leaking pipes.

Moe

20:00 06 Nov 17

I highly recommend B&L Plumbing for plumbing needs. My warranty company uses B&L Plumbing for service calls and I have always received superior service from them. Shane Baker is very professional and thorough and he made sure to answer all of my questions and concerns.

Candice Bruce

16:12 30 Oct 17

I had to call for a plumber after hours on a Friday night. This business had an after hours phone number, so I called and left a vm message and received a call back in 5 minutes. Sean B answered all of my questions about my water heater.He determined by our conversation that my water heater was blown. He came out the very next morning (today) verified my water heater was non operational and installed a new one along with a new pressure relief valve, and a thermal expansion tank. He answered all of my many questions, he was pleasant, and neat. I will use this company for all of my future plumbing needs. Thank you Sean B. Thank you B& L plumbing!

Tari Jacobs

18:34 28 Oct 17

My experience with this co. is truly 5 Stars! Not only did they fix the problem in a very short time but recommended and installed a cleanout to keep these pipes open!!! I know they say that they are not landscapers but they did the best job of putting my front yard back together! They were so neat and clean that I don't even think that they got dirty!!!! Thank you so much!!!! Bring on the Holiday guests!!!!!

Janetta Stucks

17:24 25 Oct 17

I had a service scheduled for 10-18-17 and was very pleased with the service I received, John N was very pleasant and helpful he arrived on time and it did not take long for him to get the job done. Thank you soooo much John N for being professional.

Aretha Lewis

19:15 18 Oct 17

James was our tech and was professional and fixed our clogged drain quickly. We would use this service provider again!

Jim Clayton

21:12 13 Oct 17

We had a great experience with the service by John Nelson on October 5, 2017. He fixed our plumbing issues and made sure things were clean before he left. Thanks John

tammy linningham

23:08 06 Oct 17

I had the most professional and courteous experience with this company. Not out to get you for your money and I appreciate that. I highly recommend them. My technician Jason was awesome. And if I need any further work I will be requesting him. Thank you B&L

V. Smooth

16:14 04 Oct 17

The service I received from B & L plumbing was top notch. John N. was very professional and quickly diagnosed and replaced my garbage disposal. He was very thorough and made sure that everything was completed to my satisfaction. I definitely recommend B & L plumbing!

Jamie Lathon

03:14 04 Oct 17

I experienced a billing issue with this company due to a mix-up with my home warranty company's coverage. B&L believed it wasn't covered, but the work NEEDED to be done, and I paid them myself. I contacted my home warranty people when they charged me, and found that half of the work B&L should have been covered. They stated that I should get a refund from B&L. I called them, expecting to be pulling teeth, but they were super friendly and quickly credited my card back the balance in question.The technician that did the work was very nice and professional, and they did fine job of fixing my plumbing issue. Highly recommended!

Chris Lehman

15:49 29 Sep 17

John & Bill were amazingly helpful, thorough, and friendly. They were also very patient with my curious 4 1/2 year old, allowing him to watch, ask questions, and 'help.' I appreciate their timeliness, friendliness, and hard work. I would recommend them to anyone with a plumbing need and will definitely work with them again when needed.

Tina Tasoulas

23:33 15 Sep 17

9/2017 Highly recommend!! I've had 3 other plumbers out and they didn't want to touch my blocked drain from my kitchen sink. Couldn't use my kitchen sink or dishwasher for a month, because the 3 others didn't fix...within 15 minutes, B&L got the job done!!!!! As a licensed Realtor in MO & KS, I Highly recommend and will refer B&L Plumbing Service!!

Kris Rezac

15:40 11 Sep 17

John N is the guy who showed up to fix my toilet and faucet. He replaced the main part in the toilet within 5 minutes and the toilet was working better than when it was new.He had issues finding a cartridge for the faucet, even when to home depot and they did not have one.He called me the very next day and said he had one and was going to drop over to resolve it. Took him longer than expected, but he stuck with it and now I will have a faucet again.He was fantastic. Very very happy with this guy.

Michael Leon

23:57 08 Sep 17

Always quick service and efficiently handled.

Beth Ball

15:11 07 Sep 17

This review is actually from Mrs. I must first say I was going to call my warranty company and tell them never to assign B & L Plumbing to my work order again. The phone service left a lot to be desired at first, then I spoke with D___ in the office. She was pleasant and very good customer service. When John arrived he was very professional, courteous and he made sure he understood what needed attention before he started. It's because of the service that John provided that I'll recommend others to B&L, and will use them again if I have a plumbing issue. John definitely provided excellent service!!!

Calvin Acklin

22:11 29 Aug 17

In Lee's Summit, MO, Deb and Jason went the extra mile for me, guided me as to temporarily stopping of a potentially serious water leak, and were able to provide same day service call despite their already overwhelming workload. Fast, thoughtful and courteous service! Kudos to both.

Roger Perkins

13:17 23 Aug 17

Our garbage disposal quit and our warranty carrier assigned B and L to fix it. They were on time and a replacement unit with them. They were in and out in 1/2 hour. First class!!

mark white

20:59 28 Jul 17

Very professional and knowledgeable. Friendly customer service. Highly recommend!

michelle1momof3

01:09 17 Jun 17

I've been using B&L Plumbing for so long I remember when the entire company was B(ill) & L(isa). I have never been disappointed in their work and always found them to be fair in pricing, courteous, prompt and efficient. Back when we did have a home warranty we would always ask that they do the work. Yes, home warranty companies make it a bit of a process but with B&L you always know that you will get quality work. We just bought a brand new house and needed some additional plumbing work done and I probably could have had it done for free using the builder's subcontractor but bottom line is that I trust B&L with my home. Always have, always will.

Mary Smith

04:26 31 May 17

After our water main broke we were assigned B&L through our home owners warranty and we got so LUCKY! From the first call where the dispatcher went out of her way to expedite our repair, to the tech who came out (Jason) and was very professional and put us at ease. Jason put in extra effort with our warranty company and made sure we got covered for the worked. Saved us huge money and got the job done quickly in a very busy time for KC plumbing issues. Would recommend and will be calling them first for ay future issues.

Christopher Miller

03:22 17 May 17

Shane Baker did an excellent job! Very honest about what could wait, and what shouldn't. I didn't feel pressured, and was very informed of what was being done. I highly recommend this company!

Julie Arduengo

20:10 03 May 17

Our technician from B&L, Shane, took his time to explain what was wrong with our water heater and the next steps in making things right. I so appreciate the time he took making sure I understood. I feel comfortable entrusting this company with our future plumbing needs - thank you

Jenny Dolphino

15:50 02 May 17

We had a severe toilet clog and I was really concerned about the smell coming from the toilet. This began on a Thursday. We called our home warranty who is contracted with B&L Plumbing. I was disappointed when they called on Friday and said they had no openings until the following Monday. The lady I spoke with was very nice and the only complaint I had was just having to wait over the weekend to get the toilet fixed. Luckily, we have another toilet in the house. Jason was the technician that came out on Monday. He was extremely nice, knowledgeable and efficient. He was talking with my 3 year old son and explained everything he was doing to fix our toilet. My son loved talking to him and quickly began a full conversation with him. Jason cleared the clog fairly quickly, checked the flushing and was on his way. We were very pleased with our service.

Shelley Marshall

18:58 24 Apr 17

On the morning of April 5th I phoned Deb a dispatcher at B & L for an appointment for my friend, a widow in her late 70"s, who had a blocked drain and could not use her kitchen sink or washing machine. In very short order Deb arranged for a plumber to fix the problem and my friend was able to run water before lunch that day, Great great service by Deb and the plumber who did the job.

Anthony Woodward

15:42 06 Apr 17

So thankful to find this family-owned business -- they really helped out when my hot water heater failed and I was in the middle of busy travel schedule. I highly recommend these guys to you!

Todd Strait

18:34 31 Mar 17

We had our hot water heater go out and when john the technician came by he also saw our prv valve was bad too. Even though home warranty didn't cover everything he was very helpful and informative on our options and what was going on. John came by and put in water heater and valve within a couple of days. When he left we noticed a leak. We called b & l that night and john was out the next day to fix the defective valve. He was very nice and helpful. We would use them for other plumbing issues.Jared and Michele

Mishele Dunning

20:10 03 Feb 17

Replaced a water heater. Technician was kind, neat/clean, and did an excellent job.

William Laws

18:59 09 Jan 17

Prompt, courteous. Turned what could have been a horrible mess into a pleasant, affordable experience. Will definitely recommend.

Andrea Hudson

17:39 09 Dec 16

Superb! They took time out of their day to get me an ASAP appointment, and the drain has never worked better! Thank you to office rep LeAnn and Plumber John for the very prompt, courteous and excellent service! Our new preferred plumber for sure!

Jen

19:11 02 Nov 16

I was introduced to B & L Plumbing through my home warranty company. I recently did a big project with Jason and Bill and they were outstanding. My husband has dementia and is uncomfortable with people in the home the two technicians who came to our home were very patient and understanding. They were on time, courteous and reasonably priced. Each time I spoke to the ladies in the office they were knowledgeable, kind and accommodating when helping me schedule around medical appointments. I will definitely call them with our next plumbing project.

Kay Smith

14:44 28 Oct 16

I have been in the real estate industry for a long time and have dealt with a fair share of vendors. I was highly impressed at the professionalism and cleanliness of the service technician that was sent out on our personal home. Shane Baker with B & L Plumbing was wonderful and we recommend him and the company to anyone looking for an honest a fair priced plumbing company.

Teresa Penner

19:28 26 Aug 16

I have used B & L Plumbing several times and have been very happy with the results. They are professional and do high quality work. I had them do a new water heater and expansion tank a few years ago. I also had them install a standup tub faucet in the master bath. Last month I had them fix a drain and install a new kitchen faucet. I have never had a problem with this company. Reliable and fast.

Monte Persinger

16:40 26 Aug 16

I have used B&L Plumbing twice. Had the same technician both times. Very professional, courteous, and prompt. Customer service on a level not often seen anymore. I would highly recommend this company for any plumbing needs!

Jeff Miller

20:25 24 Aug 16

Highly recommend this company. The guy that came out was very knowledgeable and helpful in helping me to understand the situation. They are A+ rated by BBB as well, and that is why I went with them initially.

Keith Oehlert

16:25 31 Dec 12

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