Career OpportunitiesTo request plumbing service, fill out the form below or call 816-347-2610
B&L Plumbing Service, Inc.
313 SE Oldham Pkwy
Lee's Summit, Missouri 64081Secondary phone: 913-321-6237
Fax: 816-347-2612
Email: sales@blplumbingserviceinc.com
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Plumbing Services
- Request Plumbing Service
- Drain Cleaning & Sewer Line Repair
- Plumbing Installation & Repairs
- Garbage Disposal Repair
- Faucet Repair and Installation
- Toilet Repair and Installation
- Sump Pump Repair, Maintenance & Installation
- Sewer Line Replacement & Repairs
- Water Line Replacement & Repairs
- Video Line Inspection
Reliable 24/7 Residential & Commercial Plumbing Services Since 1998
Request plumbing service. B&L Plumbing Service, Inc. provides “round-the-clock” plumbing emergency service to homes and businesses situated throughout the Kansas City Metropolitan area.
We maintain a fully staffed office which allows us to service the entire Kansas City metro area. We believe in the old fashion way of doing business, and that is why your request plumbing service calls are personally answered by staff members, no machines, from 8:00 a.m. to 5:00 p.m. An answering service is available for weekends, evenings and after hours requests. Our crews are radio/electronically dispatched which allows for prompt service, especially in emergencies.
Call us today at (816) 347-2610 or (913) 321-6237
B & L Plumbing Service Inc.
4.6
Paula Garner
17:32 25 Feb 20
Michael was quick, informative and very polite and clean. I would recommend B&L to anyone requiring plumbing services!
A princess
23:30 24 Feb 20
Very disappointed with this company. Will not use them again. If you have a home warranty company and they assign this B&L company to you please dont hire them they are just waist of time and money. They show up don't do anything they collect the service fees and leave.
Anisa Mo
23:24 24 Feb 20
Will not use this co again.
AZ ALH
23:23 24 Feb 20
I had very bad customer service experience with this company the staff are nonresponsive the manager acted very non caring when I tried to explain what happned to her.I will not use this company again.
Linda Vanderwood
03:15 21 Feb 20
It's never a good time to learn that you have a partial sewer line collapse. B&L came out, on a very cold day, and replaced the damaged pipe. Jason explained each step and I was very placed with the outcome.
Eldonna Davis
20:56 17 Feb 20
Rodrick Goodwin
19:11 17 Feb 20
Jason and Joe did a fantastic job in resolving our plumbing issues. Great customer service and very professional!
Sylvia Hoover
21:45 15 Feb 20
Great service the technician that showed up at my house was friendly and knowledgeable. He went out of his way to fix the problem.
Robert Cook
22:39 14 Feb 20
Very fast service. Thanks
G W Machin
21:06 14 Feb 20
Cleaned main drain under KC's water ins. program. Did great job.GW
Paula Pattyson
15:27 11 Feb 20
I called B & L on a Saturday afternoon for an emergency water heater problem. They were very prompt returning my call and fitting me into their schedule. Waylon arrived a few hours later and resolved the problem in a very quick manner. Waylon was very nice and efficient to work with. I would definitely call them again if I need any plumbing issues repaired.
Tom Scott
22:57 07 Feb 20
I need to add a new Post and review. My Main Sewer Line outside my home broke completely. No movement at all. Clogged to the max. I called my sewer warranty company. I asked the warranty company to send B & L and within 20 minutes I was talking B & L scheduler. Within 2 hours James was at my home diagnosing the issue. The outside sewer line needed dug up and partially replaced. The two employees Bill and Jason arrived 3 days later as time was needed to get utilities marked and city inspection set up. Once they arrived before the scheduled time they were off and running. They were professional and nice and explained what the process was as they proceeded. Within 30 minutes which included the dig they had the problem figured out and within 1.5 hours they were completely done waiting on the city inspector to come approve the work. This company is by the book and very reliable. Bill and Jason are super guys as we talked super bowl parade since it was the day after and they helped me save my bush that had to be removed and kept my sprinkler system in tact. These guys and the company are a 15 on a scale of 1 to 10. This is the only Plumbing company I will ever use again. Thanks B & L Plumbing as you made the fix worry free for me. I want to thank Lead Service Tech James McReynolds for being such a professional and kind plumbing tech. James was able to fix the major problem we were having in a short time. He educated me on what to do if this ever happens again. He was the best service tech of any kind to come to my house and fix any kind of problem. His business card is now attached to my Home and Sewer Warranty folder and I will be requesting him from this day forward. Thanks again. Tom
Steven Selvig
19:53 07 Feb 20
Really appreciate how polite and courteous Michael and his assistant were throughout our service. Answered my questions and took me through the work upon completion. Great guys. Definitely recommend and will use for future services.
Michael Hall
15:38 06 Feb 20
We had to have some emergency work done on our sewer system.James and the crew came out and dug the hole, took out the old pipe, replaced with new pipe, back filled the hole all in one day. They answered ALL our questions and explained in detail what had happened and how they fixed the problem. What more could you ask for!
kim backhaus
23:33 05 Feb 20
Waylon came out to our house because of a drain stoppage and did a great job! This company is awesome!!
Rita Rupp
22:03 03 Feb 20
Michael with B&L Plumbing impressed me with his quick assessment of several plumbing issues. He identified that my sump pump was not working which could have caused serious basement flooding. In one visit he made 2 other repairs -- on a toilet and shower faucet -- as well as replaced my sump pump which looking at the removed part was well beyond its usefulness and past due for the junkyard! Thank you, Michael, for your professionalism and skill. I am pleased to recommend your services without reservation.
Brian Sasser
18:19 03 Feb 20
James is a knowledgeable technician office staff was great to work with will recommend to my friends
Craig Brandon
22:22 31 Jan 20
GREAT service. Absolutely no complaints.
Katie Hall
17:48 31 Jan 20
Janet Haller
03:21 28 Jan 20
Waylon has been coming to my house for years for plumbing issues periodically. He is always on time, fixes the problem quickly and is professional. He explains the issue and how to prevent it from happening again. This last visit he even fixed the door handle on my front door, not part of the service! Thank you all for the wonderful job you do!
Kim Ade Gibson
23:09 22 Jan 20
Waylon unclogged a serious drain problem in no time, quite pleased with my service. Thank you
Bethany Wilson
21:28 15 Jan 20
very professional - thank you for answering all of my questions.
Christian Huffman
15:27 15 Jan 20
I worked with B&L to have a complete sewer line replacement after having a few points collapse on my original line. Long story short these guys are absolutely great. The job had several unforeseen complications that we managed to work through in a manner that was fair for all parties involved, which I particularly appreciate. All members of the staff were timely, communicated well, and were great to work with which made an expensive, unplanned expense easier to accept.James & Bill - thank you for making the process manageable and having integrity and transparency throughout the job. I don't often write reviews but this was an easy one to write because of your service.
Benjamin Seba
20:59 14 Jan 20
Worked with B & L through my home warranty service and they got the job done when other plumbing companies failed. Highly recommended.
William Fialka
18:16 13 Jan 20
The only plumbers we will ever use, professional staff & quality work. Always go the extra mile in how they explain the work then perform the service.
Weston Mills
16:39 13 Jan 20
Very happy with their work! The plumber who was at our home, Jason, was very nice as well.
Judy Carpenter
19:49 08 Jan 20
When my water heater stopped working, I was referred to this company by my home warranty provider (2-10, whom I also recommend; this is my second house in 15 years with them). The Both offices were quickly responsive, knowledgable, and helpful from the beginning, and throughout, as was the technician. It took two visits to get the unit back on, but that’s not the fault of the tech; the problem was more complex than it initially seemed. The warranty and plumbing offices were diligent about making it possible for the extra work to be completed with in 24 hours of the initial visit, and the technician was cooperative and friendly. throughout. Kudos to all.
Alec Haight
20:19 07 Jan 20
Front-to-back, B&L Plumbing is the way to go. The service staff is very friendly, making scheduling a seamless process. For my service call, the technician, Jason, educated me on all the different ways an issue could arise, and steps needed to make sure to avoid them in the future. Most importantly, he was extremely personable and trustworthy. It is safe to say I will be a repeat customer if any problems exist in the future.
dorothy smith
16:52 07 Jan 20
Wayland was courteous, very knowledgeable and prompt. I would recommend him to anyone.
Dee Vande Ven
03:41 04 Jan 20
We have a home warranty. This is the second time James has come to our home. He is very easy to work with and very conscientious about his job. He is a great representative of B & L Plumbing.
Barbara Jefferson
23:24 03 Jan 20
The staff was very prompt when calling to set up my appointment and kept me informed when the plumber was on the way. Waylon who did the work explained everything and was nice and funny. I will be using and recommending your company in the future. Thank you so much.
Shella G
22:47 02 Jan 20
Used B&L as part of my home warranty. Had a clog in my house trap and Waylon showed me how to resolve the issue on my own for future reference. Highly recommend!
Mark Fitzpatrick
16:08 28 Dec 19
Couldn't have been happier with the technician Michael who checked our sewer line. He was polite, professional and explained everything as he ran the camera through the line. And he seemed like a great guy too (despite his New England Patriots tattoo). Thanks B&L for excellent service.
Scott Schumacher
20:24 18 Dec 19
Came out and did a great job fixing our leaking toilet around the base. Would hire them again if needed.
Charles Vande Ven
20:11 18 Dec 19
James came this morning to fix a problem with a toilet. He was prompt, courteous and easy to work with. I would recommend him to everyone. He deserves his gift card and and any bonus that is available. If we need help, I want James to be the plumber.
Joe Foster
18:53 18 Dec 19
We had a fantastic experience with B&L Plumbing. They came out quickly and were very efficient. They kept our bathroom clean and did an outstanding job. I highly recommend them for any plumbing needs!
Jay Horowitz
18:37 18 Dec 19
Our kitchen sink got plugged up James from B&L Plumbing came out they did an excellent job you cleared it up was very cordial explain to us exactly what to do and how to take care of it for the future. We have used B&L Plumbing before in the past and they've always been great at what they do we've never had such good service like we do with them.
Gabriela Lopez
21:53 17 Dec 19
Recommended by my warranty company, I like that they were quick to respond, have a team come out, and able to get a person when I call with questions. Great job from everyone James and the dig crew, Waylon, Jason and the ladies in the office.
Samantha Walsh
16:03 12 Dec 19
Waylon was great and super helpful! Great working with him!
Michael Zewalk
12:41 12 Dec 19
This is a real review from a real customer. I had roots in the my sewer line. James & the dig crew were awesome. They communicated with me every step of the way. This company knew what they were doing. I will be using them in the future. Thank you B&L plumbing!
Andre Wallace
15:50 11 Dec 19
LaWanda Newton
16:52 10 Dec 19
Waylon was my plumber assigned to the job. He was prompt, polite, personable and knew what he was doing. The company scheduled the appointment timely and in a professional manner. I would highly recommend this company to anyone.
Benjamin Arnold
15:50 10 Dec 19
Called first thing in the morning hoping to get a technician to my house sometime that day to fix an issue with my kitchen sink and was told they could get someone out that morning. A little less than an hour later I was called and told that a tech was on his way! Michael had the problem fixed in less than an hour and he even installed my new garbage disposal I had bought and was going to put in myself after he was finished with the faucet! Took him a just a few minutes to install it, but probably saved me at least an hour of frustration there🤣 Fast, professional and upfront pricing! Would recommend them to anyone in need of quality plumbing service!
deseree harrison
15:13 09 Dec 19
I used them under my home warranty! I had an amazing man come out and was very patient considering he’d come out twice already. He loved all my rescue cats, and made me feel a lot better! Thank you guys! I will recommend:)
Ronald Lewis
09:39 05 Dec 19
Staci Venzor
21:16 04 Dec 19
Professional, friendly service
Bryson Heenan
01:19 04 Dec 19
James was fantastic. Very informative and patient with my questions.
jmartinmcr
15:07 02 Dec 19
Thanksgiving is saved thanks to Waylen and B&L! Hot water heater stopped working the day before Thanksgiving. Our home warranty dispatched B&L and they were there quickly. Waylen was great, it took him 1/2 hour to diagnose the problem and make the repairs. No nonsense sales pitch or scare tactics, just great service with a smile. HIGHLY recommended!
Nora Barringer
03:31 30 Nov 19
B&L Plumbing is a provider through my home warranty company. They were quick to diagnose the problem, get it approved and complete the repair. They even provided proof of upcoming repair for insurance purposes.
Mildred Young
01:43 28 Nov 19
I have used B&L Plumbing in the past through my Home Warranty program. I have been very pleased with the results. Always on time and they do good work.
Terri Auderer
00:06 27 Nov 19
I called in the afternoon for a home warranty claim and she said she would have someone there that same afternoon. Jason was prompt and quick and explained the issue. Very satisfied and will call on them again in the future.
Brian Nixon
00:58 22 Nov 19
Called my home warranty about our water main valve leaking. B&L had a plumber over as soon as possible to inspect, take pictures and document to submit for warranty. Upon approval they were quick to schedule the repairs (we needed four valves replaced in the end) and arrived on time to perform repairs. All repairs were done on same visit, plumber performed a walk through to show all repairs were made and functioning properly. We would highly recommend them for any future plumbing needs.
Gary Chubb
13:58 21 Nov 19
As my wife and I settle into our new (to us) home, B & L continues to respond quickly to our needs. Their technicians are professional, knowledgeable, and respectful of property while being reasonably priced. I am happy to recommend them for your plumbing needs.
Jennifer Sigler
19:34 15 Nov 19
James was efficient and kind. And when the bill came, it was less than quoted! Love the honesty. Thanks, James!
Dev Malik
20:21 13 Nov 19
Based on my previous experience, I hired them to put in a Pressure Reducing Valve... once again they were quick to respond, quick to schedule and quick to complete the task. Everything is operational and the whole experience was painless..thanks
Grace Holmen
16:20 05 Nov 19
The technician Waylon was prompt, very friendly and efficient. He quickly resolved the problem and recommended a product to put in my AC/humidifier drain to prevent the problem from recurring. We've had this problem happen several times before but he was the first one to tell me what to do to prevent further incidents. Thank You!
Carla Scovill
00:09 04 Nov 19
Waylon was on time and delivered service efficiently. He was friendly, knowledgeable, and offered several choices from which I could choose materials. Excellent work.
woodrow woodruff
15:37 02 Nov 19
Thank you James at B&L plumbing for working with me on time. My extended warranty company set me up with other plumbers that would not take a later schedule time of 4:00pm for a sump pump. James agreed to work with me on time to get my problem fixed. I would highly recommend James at B&l plumbing services.
Cindy Ashman
02:17 02 Nov 19
Have used them twice from my home warranty and really satisfied with their quickness and professionalism.
Kurt Suchomel
13:19 29 Oct 19
Just please don't call anyone else. When you find the best, stay with them. Read the reviews. Professional plumbing services by professional employees.
Meredith Smith
19:13 28 Oct 19
Excellent service. Very fast and very clean! Would definitely hire again!
Robert Braden
16:35 28 Oct 19
HIGHLY recommend using B&L Pluming for all your home plumbing needs. Technician response time and professionalism was top notch. Jason fixed our issues quickly and got us back up and running.
Pam Webster
21:34 25 Oct 19
I would recommend B&L Plumbing to everyone. I live in an older home and consistently have plumbing issues. Waylon always arrives on time and is very professional and knowledgeable. He always gives tips on how to prevent future plumbing issues. Dispatch and customer service is great. They always work to get you on the schedule as soon as possible.
Dan Estes
01:25 23 Oct 19
Had a sewer main clog in an atypical location. Jason and his team had to go the extra mile to get our house back to normal. I will use B&L again and recommend them.
Derrick Williams
23:14 22 Oct 19
Very professional and helpful staff...Efficient and well done service. Very helpful when dealing with the warranty company. Thank you all.
BRADLEY PHELPS
15:36 18 Oct 19
John Fogarty
14:38 16 Oct 19
Our plumber James was on time, courteous and professional. Took care of our problems and we could not be more satisfied with this service call.The follow up call was excellent.
David Gerke
19:51 14 Oct 19
Bill B
19:08 14 Oct 19
Michael was prompt, professional, thorough and friendly. He had to order parts and installed them ahead of schedule. The ultimate test- Would I use them again? I would. Most definitely!
Aaron Hirsch
15:18 13 Oct 19
I can't speak to other companies and response times, but James w/B&L came out on an urgent matter with our main line (poo water in the basement is so much fun) and was not only able to quickly identify the problem, but get it remediated. Once that was done he provided some thoughts on best practices moving forward to mitigate the issue in the future. What's not to love about fast and competent service.
Meesha Viron
17:44 11 Oct 19
James was great, repaired the leak quickly and made some suggestions how to prevent more issues in the future.
Shannon Johnson
13:53 11 Oct 19
Came home after dinner to water in the laundry room and a backed up kitchen sink. Reported it that night to our home owners insurance and B&L was there the next day. Jason was very friendly and professional. Problem solved. Would definitely recommend them!
Erica Richardson
15:14 10 Oct 19
Had a good experience with B & L Plumbing. They have great customer service & were very prompt at scheduling my repair and arriving on time. James was very informative and helpful and he wasn't trying to nickle and dime us. I would recommend B & L Plumbing.
Brian Beebe
13:59 10 Oct 19
Did what they said they would do when they said they'd do it.
Rick
13:09 10 Oct 19
great job
Anna Thornton
14:12 08 Oct 19
James was professional, friendly and knowledgeable! The customer service representatives were courteous too. We have a home warranty and I request them anytime plumbing work is needed. A+++
NEHT Properties, Inc
16:23 07 Oct 19
great work on a complicated job - Thanks
steve roweton
15:53 30 Sep 19
Just completed a broken indoor pipe repair by James. Excellent work, very efficient, would highly recommend to anyone in the need of plumbing services.
mary cease
20:25 28 Sep 19
My husband said he never had seen someone work so fast and efficiently. Our problem was quickly resolved.
Jack Frost
15:14 24 Sep 19
We were experiencing some sink problems, with a slow drain and a gurgle. I had done some investigation and discovered the problem to exist before the cleanout for the sink line. Mike showed up to help and did a quick and good job. Our sink works better than before after a lateral line clean. He was very courteous. The only complaint is how long it took for the appointment to happen, we called on a wednesday and did not receive the service until the following tuesday.
Katie Klose
20:51 23 Sep 19
B&L was recommended to me by my HSA. I originally put in for a sink pipe leak since that is what I thought it was but Michael was able to not only fix the pipe but also identify another major plumbing problem and fixed it without question. By far the best and most personal work I’ve had done. Thank you Michael and thank you to B&L.
Deborah Olive
19:08 20 Sep 19
The service technician James was very knowledgeable personable and professional in on time and did a thorough job thank you so much
Jessica Carney
15:12 18 Sep 19
I can not say enough WONDERFUL things about B&L and in particular Jason Liane (Field Supervisor)!!! Prompt, fast, friendly and knowledgeable service!!! Talked me through the problem and the solution. Also provided me with solutions to keep the problem at bay. Call them first!!!!!!! Thank you so much again Jason for making a big, dirty problem easy to deal with!!!!!!
Sharon Acklin
15:58 17 Sep 19
I was referred by my home owners insurance , so there was no choice. However, I was really impressed by the profession service and friendly technician. I would recommend anyone needing reliable plumbing services to call B& L Plumbing !
Ms. Tracye
14:51 16 Sep 19
B & L Plumbing the Customer Service from Ms. Christy & Ms. Deb in the Office to the Service Tech Mr. Jason that repaired the leaking pipe under my kitchen sink was OUTSTANDING! This team was professional but yet personable by treating and resolving my emergency! God Bless You All! 🥰
Heidi Sh
19:06 14 Sep 19
James was very professional, listened to what I had to say about the problem, and went right to work. I would definitely recommend and use this company again in the future.
Patty Corkran
20:29 13 Sep 19
I called first thing in morning w a clogged sewer line. Jason showed up quickly. He did a great job of quickly accessing the problem and solving it. I had called several other places and was told it would be hours (actually one said days). Jason was done, paid and gone before some had even called me back.
Tatia Dugger
18:41 12 Sep 19
James did an amazing job with communication and giving advice on next steps. Needed a mitigation company to come in for damages and he went above and beyond to arrange that for me. Extremely helpful! Would definitely used this company again!
Anita Parran
02:04 12 Sep 19
James was great! He identified the issue, and resolved the challenge. He also provided additional professional information that will assist in the future! THANKS!
Juaquan Herron
18:22 11 Sep 19
Jayson was quick and efficient. Hes also a pretty cool guy to talk to! Informed me of everything he was doing and possible problems!
dave nicholson
22:07 10 Sep 19
Asked B&L for options to provide a sump pump back up system. I was given what I felt was a very honest evaluation of options and went ahead with an installation. The service from both the office and the field service supervisor (Jason) was excellent. Jason completed a clean installation very quickly and took the time to explain how the new system would work and how to maintain it. Great service which I will use again.
Norman Wade
22:00 10 Sep 19
My wife has been wanting granite counter-tops for several years. Last week they were installed. Unexpectedly, we were informed that they only installed the counter-tops and did not do the plumbing required to reestablish our working kitchen and that we would have to contact a plumber. After a little research, I called B and L Plumbing from Lee's Summit and set up an appointment for Monday between 8 am and noon. At 8:45 am on Monday, my doorbell rang; the plumber was here. Bill came in and went to work resolving all our problems. He installed a new kitchen faucet, new water shut-offs and a new garbage disposal. He then reconfigured and installed a complete new drainpipe system and checked the operation of everything he had worked on. Perfect the first time! Bill knew his plumbing, was totally professional and insisted that he tidy up after completing the job despite my wife's offer to do so. We will use B and L again if we have the need and would recommend them whole-heartedly to others.
Julie Doane
18:09 03 Sep 19
Bill was very friendly, honest and professional. He didn't try to over sell me and fixed what needed to be fixed. I would highly recommend B & L Plumbing.Julie
Angela Sanstra
16:16 03 Sep 19
I had a slab leak and was told 10ft of flooring and drain would be replaced for $3300. Maybe 6 foot was replaced. Two weeks later the drain where the replaced pipe connected was clogged and then I was charged another $145 to plunge the drain. The office staff is very friendly but I will never use this company again.
anthony dart
16:15 03 Sep 19
We recently moved into a different home and had a drain pipe that was leaking. We called our home warranty company Old Republic who set us up with B&L Plumbing to come out and resolve our issue. Michael showed up on time and was very professional. He resolved our issue very quickly and explained everything he did. Highly recommended! I would use B&L again even if my warranty didn't cover the work. Michael was great!
Teresa Simpson
16:25 30 Aug 19
I highly recommend B&L Plumbing. We had a sewer issue that needed repair . The job required digging our yard and our neighbor's yard. The repair was done on time and for a reasonable price. Both yards were filled neatly. Everyone was courteous and professional. Thanks for fitting us in your schedule this week.
T W
18:53 28 Aug 19
Today was my first time using this company. My previous plumber retired, and this company was recommended. Based on today's experience (replaced a sump pump), I would recommend this company. James was prompt, polite and cleaned up his work area! I will definitely call them again when I need assistance.
Pamela Palmer
21:04 27 Aug 19
I highly recommend B& L plumbing. Mike was orginally scheduled through my home warranty to fix my garabage disposable. He discovered that I had another problem with a leaky faucet. I appreciate his patience with the Home Warranty and how quickly he resolved the problem and replaced the faucet.
Keech H
15:52 26 Aug 19
Amazing service, timely and helpful tips!!! I highly recommend!!!!
Doug Washington
17:14 22 Aug 19
About 11am on Saturday, I had a backed up main sewer exit line. I have a sewer line service plan and I called it in. My warranty company said I’d get a call within the next 4 hours. My case was picked up by B&L Plumbing and I got a call from James with B&L within 90 minutes. He was able to give me an estimate of when he’d be able to get to me (5pm) and said he’d call when he was about 30 minutes away. About 2 hours after that, he checked back in to let me know that he was still on track to hit the time he estimated. James called me about 4:30pm and said he’d see me at 5. He got there at 5 and had my line cleared in about 10 minutes. James said I was his 6th and last call of the day. Even though my line was cleared, James stayed for another hour plus and cleaned out over 7 feet of tree roots from my line. I was really impressed by the job James did - he was very thorough in solving my issue and doing the work to prevent further issues. With this level of dedication to getting the job done right, taking care of the customer, and keeping in communication that James demonstrated on a warranty call on a Saturday evening, I’ll definitely use these guys again! So glad my warranty company connected me with them.
Ebb KIng
20:13 19 Aug 19
James was amazing, we have had 3 plumbers out before him to fix our clogged drain, which ended up being a broken pipe. however James was able to snake it out and told me how to maintain our pipe and said if he did need to replace the pipe he would be happy to do. We had been without a sink for 3 weeks, no one was able to help us until James. Thank you!
Greg S
19:46 19 Aug 19
Michael did a great job installing our water heater. He was polite, professional, and provided clean, quick, and efficient service. If we ever need plumbing work done in the future, we'll be contacting B&L and hopefully be assigned Michael.
Lisa H
22:42 15 Aug 19
Very happy with the service! They came out the same day I called and did a wonderful job! I would highly recommend. Thank you very much. JOE H.
Lois Tope
16:07 14 Aug 19
I think James did a teriffic job!!
Jim Rosasco
15:00 14 Aug 19
James was incredible. He took the time to explain everything he would need to do and was very patient when answering my questions. He is very knowledgeable and explained what would probably happen with the warranty company denial. I would recommend James for any plumbing job that is within his expertise. Thank you James
Michelle Heacock
20:16 13 Aug 19
B&L came out to initially do a home warranty check on my sewer main line as our drains in our basement were not draining - after finding that it was broken they were very nice and quick to access the cost and quoted me an amount and stuck to it. We were going out of town and they did the work while we were out of town and was able to communicate with me in a timely manner. I appreciated the kindness and communication throughout the whole process.
Colin Blunt
17:22 13 Aug 19
B&L Plumbing are hands down the best plumbers I've ever worked with or heard of. A year ago, we had some issues with our pipes and James came out and fixed everything no problem. Not only that but he was wonderful with our dog (which means a lot to me), super friendly and gave us some excellent (and free!) advice about how to maintain things in the long run.This year, we started off with some water hammer problems, so when James wasn't available I was initially a little bummed that I wouldn't be able to work with him again. However, the guy they sent instead, Jason, was equally friendly, equally respectful and even SHOWED ME HOW TO FIX THE PROBLEM MYSELF!!! Unfortunately, that problem escalated into a leak through our foundation drain (a major fix that cost us plenty in our water bill), but they came out today to fix it and were done in under 2 hrs! Working with B&L (and insurance thank goodness) saved us literally thousands of dollars. They even installed a PRV valve and fixed our upstairs faucet in minutes flat at no extra charge!!AND their office staff is just as good - Deb & Christy bent over backwards to work with my insurance company so that I could be sure to use B&L. They didn't need to do those extra things, but they helped us out anyway just because.Everyone at B&L seems to take great pride in their work, and for good reason - they provide top-notch service at super reasonable rates and are just overall wonderful people. I'll never work with another plumber for as long as I'm in Kansas City and you shouldn't either. Stop looking for a plumber and hire B&L Plumbing for everything all the time!!!!Thank you SO much to James, Jason, Bill, Brian, Deb, Christy and everyone
Lisa Taylor
13:28 11 Aug 19
Knowledgable and great attitude/ customer service
Jennifer Tanner
23:29 09 Aug 19
They arrived on time and finished the job quickly. Unfortunately i was working and unable to meet the gentleman who came but was told he was courteous and professional.
Mark Whitaker
16:07 09 Aug 19
We've had B&L Plumbing (and specifically Wendell) take care of multiple items for us through the years. Each and every time, he has dealt with the issue but also been friendly while doing so and making sure we understood what was going on.
Whitney King
17:44 07 Aug 19
We had Jason come by to look at a water heater after getting what seemed like a very high estimate from another company to replace. He gave me a bid for FAR under what the other company gave, and explained each charge. The replacement was quick, and the work looks great! Jason and everyone else we've talked to at B & L Plumbing are extremely nice, and professional. We will use them in the future and will be recommending them to family and friends!
linda morrisl
15:52 07 Aug 19
James installed a new faucet and cleaned out the drain very quickly. His advice on keeping the drain clear was very valuable. I’ve been a customer for more than 20 years.
Stasi Willmon
19:14 06 Aug 19
Jason came out on service call from our house warranty. He was on time and friendly and fixed the problem right away! Glad we had B&L come since the other company never showed.
Darroyce & Kristie Thornton
16:31 06 Aug 19
James was great!
Gary Hawkins
15:34 06 Aug 19
Bill, Lisa and their team are always willing to help us. I am a commercial building owner and we entrust all of our plumbing needs to B & L. They have always been very responsive and we are never disappointed in their service or timeliness. I would highly recommend them to anyone looking for a plumber - commercial or residential.
Michelle Crislip
00:20 03 Aug 19
Jared Cash
20:11 02 Aug 19
These guys are great! Super professional and very knowledgeable. I tried to fix a clogged toilet by removing it and cleaning the trap and ran into a problem with the shut off valve I couldn't fix. B&L replaced the valve, scoped the pipes to make sure there weren't any foreign objects, reseated the toilet, and even replaced the fill valve all in under an hour. I would absolutely recommend them to anyone that has an issue.Thanks so much for your expertise and top notch service!
Ryan Townsend
19:30 02 Aug 19
I had an urgent issue and had to shut off my water. It was difficult to get a plumber same day. B&L came out within 90 minutes and saved the day!
Christopher Sorenson
18:54 02 Aug 19
Mike and Josh came out and did a great job removing an old pipe and cast iron trap - no easy task! They put in new PVC and we’re professional and courteous the whole time. I would highly recommend B&L plumbing to anyone.
Devin Hinnant
19:27 01 Aug 19
James is very knowledgeable and fixed my licking water faucet with no issue. He also walked me through how to fix it myself if I have the issue again.
Jacqueline Vendetti
14:01 29 Jul 19
Just had James and Josh come out to fix 3 of our toilets that weren’t working properly. The office staff called ahead to let me know they were on the way and they showed up promptly, diagnosed, and fixed all 3 toilets in under an hour. I would highly recommend this company and their staff to anyone in need of plumbing services. Both the technicians and the office staff were friendly, polite, and professional.
george brockman
14:32 25 Jul 19
Fast friendly and professional. Before I retired, I worked with a lot of construction people (contract coordinator) and Bill was the kind of tradesman that I would love to work with. He checked all of the boxes that I would use to hire a contractor.
Ryan Rainville
12:53 25 Jul 19
Everyone that came out was extremely professional and punctual. Office staff kept us up to date with all details of the sewer line repair job we were having done. Would recommend B&L to anyone needing plumbing services.
Dawn Patterson
17:56 24 Jul 19
The customer service is great. The representatives are very pleasant, professional, and helpful. James, the serviceman, has been prompt, efficient, polite and professional. He kept me informed throughout the process and was willing to answer all of my questions. Great job, James, and thank you!
Jenny Wheat
19:01 22 Jul 19
I've had a hard time with a couple of different companies not completing the work correctly and B & L came out to assess what had not been done right, and they were very honest and helpful and fixed all the remaining issues and offered both an affordable option and a more high-end option to give me choices. I appreciated feeling like I finally got the issues resolved.
Deron Johnson
15:53 22 Jul 19
Great experience -- James was outstanding to work with!
Charlene Thompson
17:19 19 Jul 19
James replaced the PRV and calibrated the expansion tank today. I've relied on B&L Plumbing since I bought my house. Always professional, courteous and efficient. I've recommended B&L to my neighbors and coworkers for years.
Doug Hemke
14:46 19 Jul 19
James was courteous, professional and efficient. Diagnosed the problem, gave me an estimate (less than expected) and was in and out in under 30 minutes. Highly recommend James and B&L Plumbing!
Dennis Foley
21:21 17 Jul 19
Deborah Harrison
17:07 17 Jul 19
Mike did an awesome job. Very professional & courteous. Satisfied with the job he performed.
Kathleen Ingraham
21:13 10 Jul 19
Mike at B&L was fantastic to work with! As a new homeowner, I appreciated his professionalism, knowledge, and dedication to getting the job done right. I highly recommend B&L Plumbing Service Inc. Thanks, Mike!
Ryan Hurst
00:31 09 Jul 19
Great service! Prompt and knowledgeable.
Cindy Stockton
21:21 08 Jul 19
As a realtor, I'm always looking for knowledgeable and dependable contractors to provide my clients top notch service. I just started working with B&L Plumbing and within the last 3 weeks, they've done 3 sewer scope inspections, bid two sewer line replacements and completed a complicated sewer line replacement. Their level of service is impeccable and Jason Laine, the service tech I've worked with has been top notch. Truly appreciate their professionalism, timeliness and high level of service!
Kathleen Clay
20:17 08 Jul 19
This was the third plumbing company that I called. No one else was even answering their phones which is frustrating to me. Customer service is a huge trigger for me. The ladies at B & L not only promptly answered the phone but they had an opening the next day which was good because I had water leaking under my kitchen sink. The plumber showed up promptly on time and he quickly addressed my issue and fixed it within 15 minutes. I would highly recommend using B & L, I know that I will be calling them for my future plumbing needs.
Joe Yasso
14:40 28 Jun 19
Michelle Locke
16:56 26 Jun 19
Mike from B&L did a exceptional job on my plumbing issues. He was polite and got the job done in a timely manner. I would recommend B&L to others from now on. Thank you Mike and B&L.
Hollie Boyd
17:13 25 Jun 19
Jason originally came out on a service call from our home warranty. He was just awesome. I asked him for a quote for some other work we needed done and the prices were affordable and we trusted his service. He just returned yesterday to work on the other project and was extremely professional and did a fantastic job. Anytime we need a plumber we know right where to go. Awesome company!!!
David Schulman
14:48 20 Jun 19
I've been using B&L for at least 10 years, and I can honestly say that their quality of service is second to none. Over the years, Waylon has provided most of the repairs that were needed, from the simple stuff to digging up half the basement and replacing a main line. In all of these instances, he's provided a professional, sound solution to the problem at hand. I personally wouldn't want anyone else to handle our plumbing needs, nor would I recommend anyone else to my friends or family. A top notch company in my book!
August Fuhrman
01:03 15 Jun 19
Used this plumbing service many times. Their techs are extremely professional, friendly, and knowledgeable.
Erin Fajen
21:45 14 Jun 19
A big shout out to MIKE for Work Order #506223682. He quickly diagnosed my leaky faucet, had the perfect part in his service vehicle to fix the issue, and fixed it on the spot. The entire process took less than 20 minutes! He was professional and efficient and I appreciate his dedication to a job well done late on a Friday afternoon. As his last customer of the week - he treated me like I was the first customer of the week. Thank you!
Dr. James
19:46 14 Jun 19
This company was PROMPT and responsive! Michael was our technician and he was efficient, helpful and ensured we understood the work — and even gave us advice for clean up. They have weekend emergency service and their call center has extremely friendly and helpful staff.This was our family’s first plumber call in this area so it always feels like a gamble. We hit theJackpot!!! Highly recommended!!!!
Melissa Engbroten
18:58 06 Jun 19
Mike was very nice and professional. He did an amazing job at fixing our faucets
Julie Williams
20:48 03 Jun 19
Bill replaced a garbage disposal and installed a sump pump - amazing work and customer service! Definitely will use for any future needs and highly recommended.
Floyd Montgomery
01:14 31 May 19
I typically don't rate or survey service companies but, I was extremely impressed with James McReynolds from B&L Plumbing. My property was backed up with water leaks all over my basement. James was professional and resolved the issue with clear information on how I can prevent in the future.
Shellie Montemurro
21:54 28 May 19
B&L did a great job for a reasonable price, we will use them again! They performed yearly maintenance on Tankless hot water heater and it is running like new again.
J Davidson
14:38 24 May 19
If your going through your warranty company beware!!!Company states: 24 hour/ 7 days a week emergency service available. Customer advised; Your a customer only through a warranty service so your “less than a customer” and we are booked out for 8 more days. The first appointment they set 8 days out no one showed but we were told well we sent you a text. Why text if you told me I have a window of time they will arrive then call us liars that we didn’t receive the text? Your active water leak can wait. How many people have leaks that a company who works 24/7, can’t get to you for 16 days? Worst customer service! Next company, out here 8am next day and being fixed ASAP.
Monique Evette
15:18 23 May 19
Had to get a new water heater, Billy was so very friendly, up front and knowledgeable. His team that came with him was friendly as well. They did not leave behind any messes and let me know I could call anytime if there were any problem with their work. They did an excellent job there were no problems.
Phoenix Harrison
23:17 21 May 19
By far one of the best customer service experiences I’ve ever had. Long Story short my Sump Pump went out and flooded my entire basement, the contractor from a different company showed up, decided he couldn’t do the job because it would take too long. I called Deb and she had Billy our to my house in 30min. He completed the job in about 15 min and was the nice as can be. I will always recommend B&L, they’ve gained a hopefully not very frequent, loyal customer!
andrea Hicks
19:11 21 May 19
Mark Piggott
03:02 15 May 19
Initial response from Home Warranty provider was at least 1-2 weeks before plumbing service could inspect water heater and investigate why no hot water. B&L Plumbing were able to fit us in due to a cancellation and once diagnosed fault with water heater, were able to replace within 2 days. The Technician James that carried out the work did a great job.
H. Powell
00:02 11 May 19
JAMES is the most Courteous, Respectful ,Polite Professional Plumberthat we have come across. He came out to snake a sewer line and we came up with some problems with it , He camera the line found a collapsed . He did not force any repairs on us he allowed us to see if it was on the city's end or ours .JAMES came back out to meet with the city and it was discovered it was on the city end . We appreciate what JAMESdid for us I appreciate the respect JAMES gave to my Husband and if it would of been on our end to repair we would have requested for JAMES to be the one to repair it .B&L You have one of the most outstanding representative for your company thank you JAMES
Kelly N
22:39 10 May 19
Hired B&L Plumbing Service to fix a broken water pipe this morning. They where fast, fair priced and friendly. James was the service person. I would definitely use them again.
Larry Pace
22:26 10 May 19
Service technician was on time and gave me a estimate before any work was done. I had three small projects and the prices were a little higher than I expected, but the work was done promptly and I am satisfied. I would recommend them to anyone.
Elizabeth Brink
19:25 09 May 19
The team at B&L Plumbing are the best! Courteous and friendly, they aim to get the job done right on the first try.We've used them for various plumbing issues and they are a contractor under our home warranty. Their team calls promptly to schedule a technician. The technicians are polite and knowledgeable. I highly recommend this business for your plumbing solutions across the KC metro.
Jonathan Wiles
16:48 09 May 19
B&L was contacted by my Insurance Company. They provided kind customer service, but there were several issues with this service call:1. Their phone service is under work. There were multiple times that I could not get through to them.2. Their telephone service personnel struggled to find out and explain what was wrong with not being able to reach anyone.3. The soonest that they could get to us (while knowing we had sewer draining on the basement floor) was 72 hours away.4. When the service technician arrived, he did not have the correct equipment to fix our problem. He said he would go back to the office and reschedule the appointment so that he could have his electric jetter with him. This was on a Friday.5. Monday morning, we did not receive a follow up phone call rescheduling our appointment. In fact, I was told that they had closed out my account showing that the problem was fixed. After sitting on hold for several minutes, they were able to reschedule my appointment for, you guessed it, 72 hours away (Wednesday).6. When the technician arrived on Wednesday, he decided that he didn't need to jet it after all. Instead, he just used his snake to fix the drain. He had his snake on him Friday, but instead we were made to suffer with sewer water running across our floor for over a week for what could have been much less time.All this to say, they were very kind and understanding, especially when I called to speak to their office manager about this situation. After they get their phone system fixed, I believe that they are a company that you know you will be able to speak to someone and be heard. I do not believe they are effective, nor efficient with their technicians and schedulers. I hope education in their policies and customer service could fix this for them.I was glad that I called and spoke to the office manager, because she did let me know that their Standard Operating Procedures for fixing my issue was with an electric jetter. Since it was with a snake, there is a chance that they may be called back out to fix it again.
W Basham
12:47 08 May 19
I requested a service on my sump pump on Sunday. I called Monday morning worried with all the rain we will be getting all this week and I stated that I needed someone out same day. B & L Plumbing came through only 3 hours later, replaced my sump pump in the fastest speed ever and my basement is a dry as ever! You all are amazing and have amazing service! Would use you again in an instant!
Randy Maglinger
21:42 03 May 19
Thomas Haslett
20:27 03 May 19
We had a sump pump fail after heavy rain and a significant amount of water was coming into the house and had been overnight. I called B & L plumbing in the morning around 8am and by 9am Bil arrived at the house to swap out the pump with a better model. By 9:15 the problem was completely fixed and Bill had cleaned up his mess and was able to talk to me about what happened and why, then proceeded to spend some time looking over the rest of my system to make sure we had no other issues and educate me a little bit more. Could not be happier with the service and wont call anyone else in the future.
Phil Williams
13:54 03 May 19
Had B & L Plumbing Services, Inc out to replace my 18 year old sump pump that went out. James was the technician that came out and was very professional, knowledgeable and courteous. He answered all my questions and explained everything to me. Highly recommend this company and will use them again.
Cheryl Holcomb
19:38 02 May 19
Our sump pump went out yesterday and then basement flooded! Billy at B&L Plumbing came out after call to our warranty company and I feel so fortunate that they were the company that came out! Got me fixed up in a timely matter and were super helpful. Actually called back the this morning to make sure all was working properly. Thanks B & L Plumbing! I would highly recommend!!!
B Mase
19:20 02 May 19
Jason was a great help and didn't charge me for a quick fix he found regarding my sump pump!
Brandon Fuller
23:44 01 May 19
B & L Plumbing Services, Inc is the most professional, knowledgeable and fastest plumbing service I have ever used! Within a few short minutes their plumber was able to diagnose and explain to me what needed to happen with my sump pump issue. He fixed the issue within a few short minutes and also knew exactly what my insurance company required, and all of the regulations surrounding the replacement of the pump. On top of being so knowledgeable and professional he was extremely friendly and and made me feel like I was an important customer to him. B & L Plumbing is the very best and I recommend them to everyone!
Brennan Shirk
18:40 01 May 19
Michael was fantastic! Lots of knowledge and easy to work with!
Kelley Angel
16:27 01 May 19
James from B&L Plumbing in Lee's Summit came out to replace a leaky pipe that dripped from the bathtub on the main floor to the basement. James was professional, efficient, and willing to answer all my questions. Thanks, James!
Erik Blubaugh
20:43 29 Apr 19
James was very knowledgeable and friendly. He was very professional and fixed my leak quickly and efficiently.
Nick O
15:13 29 Apr 19
James from B &L Plumbing Service came out to fix our leaky toilet. He was very nice and patient. He found the problem with the toilet and fixed it in a very timely manner.I would highly recommend using B & L Plumbing Service, ask for James. He was great!!!
susan martinez
15:05 24 Apr 19
They have the best customer service. James was our plumber that came out to our house. Extremely nice and polite. Fixed our sink and made sure we were completely satisfied before he left. Would highly recommend this company.
Susan Watkins
13:21 24 Apr 19
B & L Plumbing just replaced my hot water heater & provided excellent service. The technician, James, was professional, knowledgeable, friendly and on time (even early)! Great job, James! Thanks for making a difficult problem easier to have fixed.
David Moyer
12:37 24 Apr 19
Bill was very knowledgeable and helped us make the right decisions for all of the repairs we had done. There were three different issues and he resolved them all in a timely way and very reasonably. We recommend B &L Plumbing.
Eric Creager
15:41 23 Apr 19
We had a main water line leak in the basement. B&L were professional in getting someone out the same day and updated me with phone calls about a timeline. Bill explained the problem thoroughly and had it fixed in no time. Great experience and would recommend them to anyone.
T Singer
21:24 12 Apr 19
We have had this company out a few times to fix our plumbing issues. Waylen has been great to work with. His dedication to getting the job done right and treating us with quality customer service is impressive. You will be happy with B&L.
John Radencich
01:09 11 Apr 19
They showed up on time, then did the work expertly and quickly. Once they got here the two plumbing professionals got right to it. They also cleaned up well. I was impressed with the job done and highly recommend them to anyone who needs their service.
Chad Cordell
18:51 10 Apr 19
B&L did some home warranty work for us and I found them to be extremely professional and they performed high quality work. I do much of my own (minor) plumbing work and am particular about the quality of parts and keeping the 2ndary repairs to a minimum. B&L was very contentious with our finishes and the work was done to my satisfaction I didn’t need to ask them to do anything more than they would do a standard practice. James was our plumber technician and he was great and is was work was smart and efficient.
Chris Grider
16:23 10 Apr 19
Fantastic service! Being a realtor, I have referred them to clients in the past. I had a plumbing leak that was minor and could have waited a few days, but they came right out that same day and fixed the issue before it got worse. I highly recommend them!
Vivian Young
22:47 05 Apr 19
Rachel Whitfield
18:34 03 Apr 19
Everyone at B&L was friendly, helpful and their service was prompt! Michael did our work and he went above and beyond to answer all of my questions. We will definitely use B&L plumbing for all of our plumbing needs!
Ilana R
16:02 03 Apr 19
Service was excellent. They were very informative and helpful. They replaced my faucet and valve quickly and it works great. Would hire them again.
Rob Fleming
15:14 03 Apr 19
B & L Plumbing answered a service request through a home warranty claim to replace a water heater. The plumber, Jason, did a fantastic job. He was very polite and professional. B & L did a good job of managing the time window for when the plumber would arrive and did a great job of calling ahead to make sure that someone would be at home.
Intrigue Studio
20:37 24 Mar 19
B&L Plumbing was such a nice experience. They called quickly to set an appt, worked easily with my home warranty company, they had appointments available ASAP, and arrived promptly. Upon arrival Billy knew exactly what was needed and had all the replacement parts available with him to repair in no time. He made the repair visit quick and was personable as well. The office ladies called for a follow up check-in, made reminder calls as well for appts, and they even called 20 mins before arriving (which is so helpful!). 10/10 for this company and their awesome staff!
David Boller
09:47 19 Mar 19
I have been using B&L Plumbing Service Inc for many years and have never had a bad experience. The staff from the Office Manager to the experienced Master Plumbers are courteous, patient, and very pleasant. Any time I have them out to my house, the MPs explain what they are doing and complete the job in an expeditious manner. They are conscientious of cleanliness and make sure before they leave, the work area has been cleaned up and never leave any mess behind. I would and have recommended B&L Plumbing Service Inc to anyone in need of an honest, upfront, family owned plumbing company. KUDOS B&L Plumbing Service Inc!
Brittany Mathews
16:43 18 Mar 19
We made a claim through our home warranty and they sent us to B&L plumbing. We were the plumber who came out was very friendly and through. They were flexible with giving us some extra notice when he would arrive so that I would have time to leave work and make it home. My only complaint is that it took a few days to get someone out to the house and we had to have the water to the house turned off during those three days. We would definitely use this company again.
STEVEN HARGRAVE
20:47 14 Mar 19
Juan Corona
21:35 13 Mar 19
We called B&L Plumbing when our water heater would work only intermittently. Our Service Tech, James, was very helpful and diagnosed the issue within 5mins of arrival. James serviced the issue once the parts arrived and even fixed our garbage disposal while he was at our house. A+++ for customer service. James is an outstanding service tech, because of his work I will use B&L moving forward for any needs.
Courtney Ray
17:05 01 Mar 19
James and Dillon did a great job!
Robert Brightwell
22:41 27 Feb 19
Excellent professional service. Pleasant and very informative. Spends time with you on what needs to be fixed or serviced and after the work is done. I would definitely and highly recommend this company. This is a company you can trust to be honest and cost effective. We have been using them for many years. Lynn Brightwell
Gretchen Gosch
21:10 19 Feb 19
I love B&L! James, Jason and Billy were fabulous! I needed my whole water line replaced from the home to the curb. They answered all of my questions and took the time to listen to what I cared about. They took extra care not to dig up my bushes and sidewalk since it was important to me! I will always call them for any job - large or small!
KRISTIN WING
17:49 15 Feb 19
Over 6 inches of rain and a blown sump pump? No worries! Bill from B&L Plumbing was at my house within three hours. Pump replaced, courteous and answered my questions about sewer line protection. I have also used Bill for a pretty complex plumbing issue in our kitchen basement. Awesome people, responsive and pleasant! and once again, Billy to the rescue. Failed water heater replaced!
Aaron Morris
19:58 14 Feb 19
Unfortunately was referred to this company by my home warranty company. I have had to use them on a couple occasions and their plumbers are never on time. I have also had to end up paying them for "adjustments" that are not covered by my home warranty company. After receiving quotes from other plumbers it is clear they overcharge simply because they have to be used with that particular home warranty company.Update 2/14: Response to your reply.That is correct the water heater was replaced by your company and it was covered by the warranty company except for the additional charges you added on which totaled over $300. These charges were to add a code compliant expansion tank which I have been told run about $50. This is where my overcharging complaint comes from.The claims in September and October were missed and later canceled by me because they did not work out.The most recent claim that has caused this review was in February. When scheduling the visit I said I could not be there until 4 so they scheduled a 2-6 window making me the last call of the day. They sent the plumber over at 2:16 which is not the end of the day and they knew I could not be there until 4. The sarcastic receptionist that I ended up cancelling the appointment with caused me to place this review. Good luck to anyone else using this company.
Libby Rippen
17:15 13 Feb 19
B&L stood behind their warranty and addressed an issue for me with no questioning, an entire year later! James rocks!
Pat Hanssen
17:03 11 Feb 19
Bill is honest, and smart in his opinion as to what can be done or what SHOULD be done.
Phil Roder
20:17 05 Feb 19
Great people, great service!
Kevin Seitzer
20:05 04 Feb 19
Bill did an outstanding job. Fixed my problem fast and efficiently double checking everything before finishing up. Scheduling was a snap, and he was right on time in the window we were given. Highly recommend for any plumbing issues!
Jose Gamez
18:23 04 Feb 19
B & L plumbing service, INC was prompt, professional and in and out in less than an hour. Bill was friendly and tidy, replaced our garbage disposal in 15min. Will definitely recommend to everyone.
Theann McKinney
21:55 01 Feb 19
I’ve had no problem with B&L plumbing over the years. I have a home warranty issue on two plumbing items. James came out, fixed items in a timely manner they work perfectly. He was very professional and courteous. Thank you Bill from B&L Plumbing came out put in new waterheater, garbage disposal and faucet. He was very professional, efficient and knowledgeable. He explained everything that was done regarding codes with upgrades. Thanks Bill for great customer service!
V Goosey
17:22 25 Jan 19
My sump pump quit working and flooded my basement. I called B&L Plumbing, after hours, and James came right over and installed a new sump pump, and James also suggested Power Dry for the clean up. Then Saturday James came back out and installed the kit with a battery. Since I live by myself, I am so thankful that I will not have to worry about this anymore. Thank you James and B&L, I will recommend you to all of my family and friends!
Carl Pihl
15:31 24 Jan 19
Jason and Dillon did a fantastic, great job. The communicated well what they were doing. They were quick, efficient and resolved a difficult plumbing problem for me with very minimal disruption to the household. B&L Plumbing is who I am using for any future plumbing problems.
Jim Dortch
08:00 24 Jan 19
Once again Billy needed to come out to work on yet another plumbing thing which had become broken. Like always, he was kind, efficient, and knowledgeable. He even fixed a small problem with the last thing he was out to fix which had become loose as well, and told me how to fix it if it happens again. At this point it's safe to say that I know him well enough to not only say he's good at what he does, but he's good people too. He's a very kind soul. Thank you, Billy.
Jessica O'Donnell
00:58 24 Jan 19
James and Dylan replaced our water heater today. They were very professional and courteous. James was very informative and seemed to genuinely care about his customer. I even received a follow up call this evening to ensure everything was working properly! Great service!
Mary Hale
17:30 21 Jan 19
I had Bill come out to estimate a problem with a main drain and water leakage in my laundry room. He gave me the detailed proposal that he would do to fix it. He came today with helpers, Brian and Josh, and they did a very efficient job. I was very happy with their work. I would recommend them to anyone.
