Office staff answers weekdays from 8:00 a.m. to 5:00 p.m. After hours, weekends and holidays, an answering service contacts the on-call plumber.
Call B&L
Call (816) 347-2610 and describe what is happening. For emergencies, calling is faster and clearer than booking online.
Explain the Problem
During office hours, our staff takes your call. Nights, weekends and holidays, the answering service records the details and contacts the on-call plumber.
Get the Right Help
We assess the situation, availability and next steps. Response time depends on location, weather, call volume and the nature of the emergency.
What Counts as a Plumbing Emergency?
Call when a plumbing problem threatens your property, sanitation, water supply or safety. B&L provides 24/7 emergency plumbing service throughout the Kansas City metro in Missouri and Kansas.
- Burst or frozen pipes and active leaks that will not stop
- Sewer backups, wastewater coming through a floor drain or several fixtures backing up together
- No running water or a sudden major loss of water pressure
- Failed sump pumps when water is rising or heavy rain threatens a basement
- Leaking water heaters, flooding around the tank or loss of hot water when it creates an urgent need
- Overflowing toilets that cannot be isolated or stopped
- Broken water or sewer lines causing flooding, sewage, wet ground or unexplained water loss
If you are unsure whether the problem can wait, call (816) 347-2610 and explain what you see.
What to Do Before the Plumber Arrives
Only take steps that are safe for you and the building. These actions may help limit damage while you wait:
- Stop the water. For an active leak, close the nearest fixture valve or the building’s main water shutoff if you can reach it safely.
- Avoid electrical hazards. Do not enter standing water near outlets, appliances or the electrical panel. Call 911 if there is an immediate danger.
- Stop using drains. If sewage is backing up, do not flush toilets, run faucets, use the washing machine or send more water into the system.
- Keep people and pets away. Avoid contact with sewage and contaminated water.
- Call the gas utility first if you smell gas. Leave the building immediately and call the gas company or 911 from a safe location. Do not operate switches or use a phone inside.
Then call B&L at (816) 347-2610.
Kansas City Emergency Plumbing Services
Our plumbing team serves residential and commercial properties and is supported by B&L’s in-house excavation crew for larger underground problems.
Sewer and Drain Emergencies
We diagnose clogged drains, sewer backups and recurring stoppages. When needed, video line inspection helps locate blockages or pipe damage.
Broken Sewer Lines
Tree roots, shifting soil and aging pipe can cause serious sewer failures. We evaluate repair, replacement and trenchless options.
Water-Line Leaks and Breaks
A sudden pressure drop, rapidly increasing water use or unexplained wet ground may point to a damaged service line.
Sump-Pump Failure
A failed sump pump can put a basement at risk during heavy rain. We repair and replace sump pumps and can discuss backup options.
Water-Heater Problems
We repair and replace gas, electric and tankless water heaters. If a tank is leaking, shut off its water supply when it is safe to do so and call.
Urgent Plumbing Repairs
We also handle overflowing toilets, failed fixtures, damaged pipes and other plumbing problems that cannot safely wait. If a toilet clog is contained and not an active emergency, follow our toilet-unclogging safety steps before testing another flush.
24/7 Plumbing Help Across the Kansas City Metro
B&L Plumbing Service is family-owned and has served the Kansas City area since 1998. Our dispatch office is in Lee’s Summit, and our plumbers serve communities on both sides of the state line.
Missouri: Lee’s Summit, Kansas City, Independence, Blue Springs, Raytown, Grandview, Belton, Raymore, Liberty, Gladstone and surrounding communities.
Kansas: Overland Park, Olathe, Leawood, Lenexa, Shawnee, Prairie Village, Kansas City, Kansas, and communities throughout Johnson County.
Learn more about B&L’s Lee’s Summit plumbing service and our full range of Kansas City plumbing services.
Emergency Plumbing FAQ
Does B&L offer 24/7 emergency plumbing?
Yes. Call (816) 347-2610 at any time. Office staff answers from 8:00 a.m. to 5:00 p.m. Monday through Friday. Nights, weekends and holidays, an answering service contacts the on-call plumber.
What number should I call for a plumbing emergency?
Call B&L’s public service number, (816) 347-2610. This is the only phone number customers should use for emergency plumbing service.
What should I do if a pipe bursts?
Close the nearest shutoff valve or the building’s main water valve if it is safe to reach. Keep away from standing water near electrical sources, then call B&L.
What should I do during a sewer backup?
Stop using toilets, faucets, washing machines and other drains. Keep people and pets away from sewage, and call for service.
What should I do if I smell gas?
Leave the building immediately and call the gas utility or 911 from a safe location. Do not use switches, flames or a phone inside. Contact a plumber only after emergency authorities say it is safe.
Can I book an emergency plumbing visit online?
For an active emergency, call (816) 347-2610 so the team can assess it promptly. Use the online scheduler for routine service.
Call B&L for Emergency Plumbing Service
For urgent plumbing help in the Kansas City metro, call (816) 347-2610 now.
For non-emergency work, you may book an appointment online.
